
Customer Relations Manager
2 days ago
Building and maintaining profitable **relationships **with key **customers **. Overseeing the **relationship **with **customers **handled by your team. Resolving **customer **complaints quickly and efficiently. Keeping **customers **updated on the latest products in order to increase sales.
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers' personal information, purchase history, buying preferences and concerns.
A good loyalty program is designed to nurture and manage effective interactions with your customers where you can attain greater value for your business and brand value through:CRM focused profiling of your customers
Identifying your Most Valuable Customers and their true value to your business
Sustaining Customer retention and ongoing brand loyalty
Strategic marketing programs
Identify business opportunities
Align and optimize product development initiatives
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Customer Relations Manager
2 days ago
Singapore SINGRASS PTE. LTD. Full time**Company Description** Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production. **Role...
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Account Executive
4 days ago
Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full timeOmnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...
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Customer Relations Manager
4 days ago
Singapore EVENTASTY DINING2 PTE. LTD. Full time1. Greet passersby in a warm and friendly manner and welcome them into the establishment appropriately - Usher guests to their tables and provide them with menus - Manage and update table occupancy in our table chart - Monitors restaurant activity to determine seating and dining flow - Receive and confirm walk-in and online/phone reservations - Responds to...
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Customer Relations
2 days ago
Singapore ASE EDUCATION GROUP PTE. LTD. Full time**Roles & Responsibilities** - Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. - Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. - To develop, manage and maintain...
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Estate Manager
6 days ago
Singapore Housing & Development Board Full timeOverview Estate Manager (Customer Relations) role at Housing & Development Board (HDB). What You Will Be Working On Your responsibilities as a customer relations manager are to deliver quality services to applicants and residents of HDB flats and facilitate home ownership. You will be involved in assessing applicants’ eligibility to buy a new/resale HDB...
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Customer Relations Manager
2 weeks ago
Singapore SINGRASS Full time $60,000 - $120,000 per yearCompany OverviewSINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative...
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Customer Relations Manager
2 days ago
North-East Singapore Talent-Merge Pte Ltd Full time**Responsibilities** - Supervising the daily operations of the customer service department - Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support). - Create, identify and qualify selling opportunities by maintaining...
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Customer Relations Officer
2 days ago
Singapore ASE EDUCATION GROUP PTE. LTD. Full time**Roles & Responsibilities** - Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. - Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. - To develop, manage and maintain...
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Customer Relations Executive
19 minutes ago
Singapore Eu Yan Sang Full timeOverview Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to...
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Customer Relation Specialist
2 weeks ago
Singapore UPS Asia Group Pte. Ltd. Full time $60,000 - $80,000 per yearBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...