Product Operations Manager

**ABOUT US**

Inspectorio is a cloud-based SaaS solution focused on creating a dynamic and risk-assessment based Quality and Compliance program with the goal of generating more sustainable and transparent supply chains. Our network is a one-stop-shop platform where all key stakeholders in the production process can connect to execute, monitor, and report on Quality and Compliance activities. Our products provide digitization, automation, transparency, and traceability, with a strong focus on advanced analytics & Machine Learning. This enables us to leverage customer data for predictive insights and dynamic risk-based interventions.

Founded in the United States of America in 2016, Inspectorio is headquartered in Minneapolis, with R&D labs in Ho Chi Minh City, Vietnam, and Minsk, Belarus in addition to offices in Hangzhou, China. We are the only Vietnam based Techstars alumni company, and we are proud to provide our technology to leading retailers and brands around the globe such as Target, Kohl's, Vera Bradley, G-III, JCPenney, Mango, and many others.

**JOB SUMMARY**

We are looking for a **PRODUCT OPERATIONS MANAGER** to improve product team efficiency through leading operational projects within Inspectorio’s fast-scaling product environment.

**JOB DESCRIPTION**
- Work closely with Product leaders and key Product stakeholders to identify and deeply understand operational inefficiencies.
- Define executable processes & systems to meet business requirements and address operational inefficiencies, and validate these in close collaboration with process stakeholders.
- Own the execution of process updates and collaborate closely with process champions to ensure effective roll-out across stakeholder teams.
- Monitor the effectiveness of implemented processes and systems and manage ongoing refinements & enhancements.
- Own and execute additional ad-hoc projects in alignment with Product Ops’ roadmap and vision.

**Requirements**:

- Bachelor’s degree in Business, Product Management, Operations Management or similar.
- Proven experience in Product Management, Agile Coaching, Program Management, Operations Management or similar.
- Obsession with driving efficiency through the implementation of effective systems and processes.
- Analytical and process-oriented; able to identify operational inefficiencies and define executable solutions to address them.
- Proven experience in leading change management initiatives within a scaling environment.
- Exceptional communication and collaboration skills.

**Benefits**

Why it would be awesome to work with us

**PERKS**

**Competitive Salary**

At Inspectorio, we only work with the best of the best. That’s why, if we invite you to join us, it’s because we recognize your amazing skills, value, and potential. It probably wasn’t easy for you to become this awesome, so we make sure to reward you for it.

**Full Project Ownership**

Are you an inventor? Want to start a new internship program? How about a soccer tournament? Or a whole new department within the company? Whatever it is that you want to do, we’re here to listen, and if your idea is good, we’ll give you all the resources you need to make it happen. When any Inspectorian wins, we all win.

**Personal and Professional Growth**

Inspectorians are our most valuable resource, so we make sure to invest heavily in them. All Inspectorians are eligible for funding to attend conferences, take courses, present their research, and more. This on top of the continuous mentoring and guidance you’ll receive guarantees you’ll grow as a professional and as a human while at Inspectorio.

**Fun, Fun, Fun**

We put our money where your smiles are. Company-sponsored trips, weekly parties, sporting events, and more. We make sure that Inspectorians enjoy coming to work by promoting as much fun as we can.

**International Work Experience**

We are going to take over the world.... Perhaps not quite, but we are a global company that thrives from the interactions between our different offices. Join us to work alongside Belarusians in Vietnam, Mexicans in Minsk, Filipinos in China and more.

Our Values

**EXCELLENCE**

We pursue mastery and craftmanship. “Good enough” is our enemy.

We have a thirst and desire for knowledge and continuous improvement because there’s always an opportunity to be better.

We always find time to help and learn from others.

**AUTONOMY**

We act independently when we recognize an opportunity for improvement.

We seek guidance, alignment, and clear goals instead of orders or hand-holding.

We self-assess the quality and impact of our work, identify opportunities to improve and make changes proactively.

**COURAGE**

We share our opinion and insights, even if it’s uncomfortable.

We are candid and direct with everyone we work with.

We are willing to experiment and try something new, even if we’re not sure it will succeed.

**HUMBLENESS**

We crave opportunities to learn from the people aro