Business Training

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

Company Introduction
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About Us
Our team comes from SEA Regional Business, Global Business Solutions.We partner with key market partners across the Southeast Asia region to drive their user growth and marketing strategy by owning and implementing customised marketing and measurement solutions, ad tech integration and platform innovation.

**Responsibilities**:

- Lead the Business Training & Development team for the AMA region (Asia Pacific, Middle East, Africa) to design and expand enablement programmes based on the needs assessment of sales teams including onboarding and continuous development
- Conduct regular learning needs analysis and align with Learning Experience Design, GBS Sales, Quality, Vendor, Marketing etc to adapt training programs to the needs of the business across product, process sales and soft skills
- Own and deliver global training programs focused on core sales functions/areas with partners based in multiple regions
- Own the performance management, coaching and professional development of a team of training specialists
- Define processes to ensure training evaluations are conducted and actions are made to ensure all training provided is impactful and aligned with business objectives
- Manage the operational responsibilities of a training team including communication to the org, training calendars, trainer capacity etc.
- Stay connected on current learning/teaching trends and adopt innovative approaches to drive impactful, engaging learning for our learners

**Qualifications**:
Minimum Qualification
- Proven experience in a Training and Development/Learning and Development department, with extensive abilities and knowledge of leading a sales training team
- Strong knowledge of AdTech and Online Advertising products, with the ability to drive improvements to product knowledge of sales teams
- A proven leader, someone who can lead a cross functional and regional training team
- Project Management experience working in multiple territories globally to drive enablement, with an operational mindset and an ability to work strategically in a fast-paced environment and resourceful in achieving success in the face of ambiguity and change
- A strong understanding of adult learning theory with experience designing and implementing effective training and development through adopting multiple learning approaches (ADDIE, VARK, Kirkpatrick's model of evaluation etc) and an ability to link training to performance and quality using measurable outputs
- Demonstrated ability to multi-task, prioritize and meet timelines on regional and global training deliverables
- Strong interpersonal and presentation skills with experience working within a multinational organisation to drive training deliverables

Preferred qualifications
- Experience and strong knowledge of the digital marketing/advertising landscape
- Experience working with SMB vendors across sales, programs, tooling etc to drive alignment and performance
- Flexible to travel to other regional sites

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.