Spa Beauty Therapist/beautician

2 weeks ago

Singapore Clarins Pte Ltd Full time

**Roles & Responsibilities**

The therapist role is to execute treatment and advises to customer. She must be ready to serve and give professional advice to the customers.

**GENERAL ATTITIUDE AND DISICIPLINE**
- To prepare room for the first appointment of the day
- Prepare room for her first customer
- To collect IPod and tablets
- To ensure that lights, bed, music and room temperature are set correctly.
- To check that trolleys have sufficient products, disposals and rooms are ready to serve.
- To request for replenishment of stocks for trolley with Customer Services Executive when required.
- To be ready for briefing
- To attend daily briefing session with OM / CSS.
- Must be aware of customers’ profile and buying behaviors prior to her arrival.
- To know what to promote / sell advise before she comes with the advice from the Client Dossier / OM.
- To know how many packages are balanced and CCB points left so that you will follow-up with up-selling or propose redemption of rewards.

**SERVICE**
- To receive clients at the Welcome or Lounge / VIP areas
- Greet with warmth and introduce one-self (if she is first time customer to you).
- To do a quick consultation and follow-up with her last program.
- Advise her on the retail products that will work for her from what you find out via your consultation
- To explain to her how the treatment is going to work on her, how the Pro Formulas going to treat her skin conditions / concerns using a tablet.
- To use tablet as a tool to convince or to check her records. In the event the tablet is not implemented yet, use the Client Dossier.
- Offer another drink before treatment, suggest visit to the restroom prior to the treatment.
- To introduce the retail area and what is key launch for the month (visual / tester stand).
- Introduce the re-powdered area. Inform where you are going to meet up after the treatment.
- More intimate skin check to be done in the treatment room for privacy reasons.
- To welcome her to her treatment room
- Introduce the lightings and its purposes before customer lie on the bed.
- Install her (To show and explain the hygiene pack, shoes and jewellery to place in a safe place).

REQUIREMENT
- 2 years' experience in a spa environment
- Ability to execute both face and body treatments
- Proven record of attainting and exceeding sales targets
- A must to have CIDESCO, CIPTEC, or WSQ Certified in Spa treatment

Other responsibilities may be added to the above, which are consistent with the title BEAUTY THERAPIST.

**Job Types**: Full-time, Permanent

**Salary**: From $2,200.00 per month

**Benefits**:

- Employee discount
- Health insurance
- Professional development

Schedule:

- Day shift
- Holidays
- Late shift
- Weekend availability

Supplemental Pay:

- 13th month salary
- Commission pay
- Performance bonus

**Education**:

- Professional Qualification (preferred)

**Experience**:

- Spa services: 2 years (required)

License/Certification:

- Spa Treatment Certification (required)

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