Valet Cashier
1 day ago
**Job Scope**:
To manage the Hotel and Casino Valet Cashier Counters
To handle and process valet and selfpark related charges and transactions accurately and efficiently
To submit accurate and relevant cashier-related paperwork for revenue audit purposes
To provide level of service according to the departmental audit standards
To provide information on valet and selfpark related queries
To provide direction and guidance on general guest queries
To work as a team to achieve the departmental KPIs of NPS and Audit scores
To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
To learn and support the team with any other operational and/or departmental duties when required
To assist with any other assignments tasked by Valet Captains
To monitor and report any anomalies to Valet Captains for immediate action
**Requirements**:
Knowledge of POS (Point of Sales) machine is an advantage
Prior experience in a customer service environment or hospitality industry is an advantage
Service and guest oriented
Pleasant, polite and possess a positive attitude
Able to communicate fluently in English
Able to perform shift duties including night shift, and work on weekends and Public Holidays
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