IT Support Coordinator
2 days ago
Our client is an established logistics company, situated in West Singapore.
They are looking for an IT Support Coordinator, reporting remotely to IT manager based in Thailand.
**Purpose of Job**
- Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global IT group
- Daily helpdesk on call for all pc problem of hardware & software.
- Daily maintenance IT devics
- According to department head directives, manage implementation of projects, time and communications
**Job Descriptions**
- First contact point for consulting and support of all IT-topics
- Procurement, configuration and administration of hardware and software
- Training and knowledge transfer of IT topics for employees (and external customers)
- Participation in implementing strategic goals and projects
- Digitalization and optimization of processes in cooperation with other departments
- Tech leadership role in matters concerning IT
- Responsibility for measuring and improving the IT-service quality
- Implementing IT-guidelines and procedures
- Manage an inventory of all IT hardware assets
- Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments
**Requirements**:
- Diploma holder in Information Technology; or equivalent
- Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
- More than 3 years IT experience
- Excellent communication and organizational skills
- Good team work
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