Field Service Safety Engineer Aoep

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Boeing Singapore is looking for several **Field Service Safety Engineer - Airline Op Efficacy **to be based in **Singapore** to join a newly set up function in the **Field Service Airplane Operational Efficacy** team.

**Position Responsibilities**:

- Present professional image in representing the Boeing Company to the customer
- Contributes to the development of strategy and support plan.
- As part of the Safety Management System, the Airplane Operational Efficacy team will travel on site to work directly with our airline partners to support and advise on maintenance and engineering operations
- Maintain engagement standards, coordinate activities with internal groups and customer to maintain operations compliant with international industry and Boeing safety standards. Primary focal point for all items related to Operational Efficacy work that covers airline maintenance operations
- Work closely with other AOEP functions and Field Service representatives around the world
- Support airline personnel and leadership to mitigate identified gaps, bring to standard and interact with airline maintenance and engineering personnel to evaluate operator performance
- Requires the ability to communicate effectively with all levels of management and customers.
- Must be willing to work at any hour; any length of time; i.e. on-call 24 hours per day, 7 days per week, as the job requires.
- Requires the ability to obtain a valid passport and be able to support local and international Travel of 75%.
- While back at home base, team members will share findings, prepare reports for senior executive and sales leadership and work virtually with airline operators to prepare for future evaluations
- Will be sent on multiple/continuous assignments ranging from 30-180 days.
- Recent experience in aircraft Operations, Systems, Avionics, Engineering and/or Flight Test preferred. Prior customer support experience desired.
- Ability/willingness/commitment to do the work in preparation for and resulting from the maintenance evaluation and support activities
- Assist in maintaining criteria of evaluation checklists as well as airline data
- Track deployment of engagements and support team, and manage rotational pool of evaluators
- Develop and maintain strategic support plans
- Analyze existing data to plan and execute operator support engagements
- Interface with all Boeing stakeholders, including executive leadership and ensuring full coordination as appropriate
- Continuously incorporate lessons learned into AOEP processes

**Basic Qualifications (Required Skills/Experience)**:

- 3-5+ years of experience or education directly related to airline operations (i.e., Maintenance Control Center, Flight Operations, Line Maintenance, Engineering, Planning, Parts, and Quality Assurance, MRO operations, etc...)
- Flexibility to work varying hours, support evening and early morning customer teleconference and be available by phone 24/7 as needed
- Be able to travel 50-75% internationally within short notice, with likely travel to remote and challenging environments

**Preferred Qualifications (Desired Skills/Experience)**:

- Airframe and power plant license (license need not be current) or direct commercial pilot experience or flight operations background
- Experience working with remote teams
- Familiarity with SMS/QMS processes
- Bachelor's Degree or higher from an accredited course of study in engineering, computer science, mathematics, physics or chemistry is preferred
- Experience building and presenting plans or recommendations to airline customers and executive leadership
- Familiarity and comfort working in an airport environment and observing safety requirements
- Excellent communication skills - must be able to communicate with airline personnel (ability to listen and capture data) during the support engagements
- Demonstrated team player
- Proven technical writing and presentation skills (clear and concise)
- Knowledge of basic airline safety practices
- Knowledge of FAA, EASA and/or Local Regulatory standards
- Background in airline engineering, maintenance planning, material, quality, maintenance control, line/base maintenance and/or flight ops Working knowledge of Airline Operations (i.e., Maintenance Control Center, Line Maintenance, Engineering, Planning, Parts, or Quality Assurance. etc.)
- Experience traveling and working abroad and representing Boeing to customers or regulators
- Ability to cross-reference rules among EASA, FAA, ICAO,IOSA, or Local Regulatory
- Proven ability to create, track and execute program plan
- Proven te