Senior People and Culture Manager

**Company Information**

Founded in 2015, GaiGai is one of the largest and fastest-growing offline dating agencies in Singapore. With an extensive database of quality clientele, experienced dating practitioners, modern matching technology and a dedicated events team, GaiGai aims to create meaningful connections for singles from all walks of life. GaiGai also has presence in Taiwan (Paktor Premium), Hong Kong (HeyDouble), Malaysia (Datesmith).

**The Role & Responsibilities**:
GaiGai is seeking an experienced People and Culture professional to join our offline dating team Here are the key responsibilities expected of this role:

- Develop and implement HR strategies that align with the organization's business objectives
- Collaborate with leadership to understand future staffing needs and develop plans for talent acquisition and retention
- Stay abreast of labor laws, regulations, and cultural nuances in each country to ensure compliance with local employment practices
- Develop and maintain knowledge of international HR standards and best practices
- Oversee the recruitment process for positions across various countries
- Work with local HR teams to ensure consistent and effective recruitment practices
- Develop and maintain relationships with international recruitment agencies
- Address employee relations issues, conflicts, and grievances in a fair and consistent manner
- Promote a positive and inclusive work culture across diverse teams
- Implement communication strategies to foster employee engagement and satisfaction
- Manage international compensation and benefits program
- Ensure competitive and fair pay structures across different regions
- Monitor and analyze market trends to make recommendations for adjustments to compensation and benefits packages
- Oversee performance management processes, including goal setting, performance reviews and feedback
- Work with managers to identify training and development needs for employees
- Facilitate international assignments and relocations, including visa processes and cultural assimilation
- Develop and update HR policies and procedures that comply with local regulations while aligning with global standards
- Ensure consistent implementation and adherence to HR policies across all geographical locations
- Identify training needs and coordinate training programs for employees at various levels
- Collaborate with regional HR teams to provide consistent and effective training initiatives
- Implement and maintain HR information systems to streamline HR processes
- Ensure data integrity and compliance with data protection regulations
- Support organizational change initiatives and ensure effective communication to employees
- Help manage transitions during mergers, acquisitions, or restructuring
- Implement programs to support employee well-being, including mental health initiatives
- Utilize HR analytics to assess key HR metrics and provide insights for decision making
- Generate regular reports for leadership on HR-related activities and performance
- Full hands-on experiences in processing monthly payroll and tax function, regular reporting on a group level and audit for Singapore, Malaysia and Hong Kong Teams. Experience with Taiwan will be an added bonus.
- Comprehensive office administration including IT assets management, liaising with the respective vendors for cleaning, aircon, water dispenser, etc. for Singapore
- Any other ad-hoc projects or tasks that may be assigned.

**Requirements**:

- Bachelor’s degree in Human Resources, Business Administration, Psychology, or any relevant field
- Master's degree or MBA will be a bonus
- Possession of relevant professional certifications such
- HRCI (Human Resources Certificate Institute): PHR/SPHR (Senior/ Professional in Human Resources)
- SHRM (Society for Human Resource Management) - SHRM-CP/SCP (Senior / Certified Professional)
- Experiences in handling employees and managers across Asian markets
- Strong strategic thinking and planning skills to align HR initiatives with overall business goals
- Experience in contributing to organizational development and change management initiatives
- In-depth knowledge of Singapore's employment laws and regulations
- Proven ability to manage employee's relations, conflict resolution, and other HR-related legal matters
- Excellent communication and interpersonal skills to effectively engage with employees, management and external stakeholders
- Leadership qualities and the ability to inspire and lead a team
- Expertise in talent acquisition strategies, including recruitment and onboarding processes
- Experience in developing and implementing training and development programs
- Familiarity with HR information systems (HRIS) and other HR-related technologies
- Ability to leverage technology for efficient HR process and data analytics
- Active participation in HR-related networks, forums or industry associations
- Continued professional development and staying updated on