Reservations Agent
1 week ago
**What do we expect from you?** Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing length of stay. **How your day looks like**: - Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy, and providing an excellent standard of customer service. - To be fully knowledgeable in the operation, functionality and standards required in using Opera and TARS System. - To adhere to the minimum rate / minimum stay selling strategies, as implemented by the revenue. team, whilst always attempting to gain the highest possible revenue advantage for the hotel - To input reservations into Opera reservation system, ensuring all details are accurate and complete in line with agreed departmental standards. - To update any special requests and billing details in Opera. - To provide polite and friendly response to all incoming telephone enquiries. - To be fully aware of the hotels facilities and to pass information on to the customers, and to maximize hotel revenue by taking every opportunity to up-sell products and hotel services wherever possible. - To process all enquiries and reservation confirmations on the same day as receipt. - To maintain accurate filing systems for all correspondence within the department. - To build a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities. - To identify potential sales leads for the sales team to develop future accounts. - To be aware of the hotels financial targets and the contribution made by the reservations team in achieving those targets. - To ensure a high degree of personal skills, accuracy and attention to detail, and a positive attitude. - To perform as part of a team, assisting colleagues where necessary and carrying out relevant duties as requested by the Reservations Supervisor and Director of Revenue Management. **How do I deliver this?** **Tell it like it is - **Authentic, honest, you mean it, sincere, true. **Have fun and make friends -**fun, energetic, whimsical, upbeat, “wink", casual. **I've got your back-** Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable. **Play to win** - Original, cutting edge, new, "outside the box”; open to new possibilities, different. **Right here, right now - **Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest. Pay: $2,200.00 - $2,700.00 per month **Benefits**: - Food provided
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Reservations Agent
3 days ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeYour moment to Rise to New Heights with us at The Westin Singapore! Join us as a Reservations Agent today: - Process all reservation requests, changes, and cancellations received by phone or mail. - Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. - Explain guarantee, special rate, and...
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Reservations Agent
1 week ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,900 - $2,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 12621 **Job Views** 2 **Job Description**: Roles & Responsibilities Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming...
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Hotel Reservation Agent
1 week ago
Singapore LVND HOTELS PTE. LTD. Full timeJob Title Reservations Agent Occupation Reservations Agent (Hotel and Accommodation Services) **Job Description & Requirements**: Flexible for Part time or full time hours of work. Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming telephone calls and handle bookings upon inquiry - Liaise...
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Reservations Agent
7 days ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. - Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...
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Reservations Agent
2 weeks ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeReservations Agent works to achieve optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets. Main duties include but not limit to: - To manage telephone reservation request - To manage fax reservation request - Liase with Front Office in regards of any reservation issues - Download e-commerce bookings - Download TRUST bookings -...
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Hotel Reservation Agent
2 weeks ago
Singapore LVND HOTELS PTE. LTD. Full time**Job Description & Requirements** Flexible for Part time or full time hours of work. Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming telephone calls and handle bookings upon inquiry - Liaise directly with the Manager on duty for daily arrivals - Handle room allocation - Handle on line...
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Reservations Agent
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25037503 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservations Agent
2 weeks ago
Singapore W SINGAPORE SENTOSA COVE HOTEL Full timeBoldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing...
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International Reservation Sales Agent
7 days ago
Singapore Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
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Reservations Agent
5 days ago
Singapore LVND HOTELS PTE. LTD. Full time**Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.** Are you & do you have: - Handle all aspects of reservations for hotel booking - Answer incoming telephone calls and handle bookings upon inquiry - Liaise directly with the Manager on duty...