Public / Social Welfare Executive

1 day ago

Singapore Lions Home for the Elders Full time

**Responsibilities**:

- Regularly update and declare the number of occupancy beds in the Bright system for our 2 Homes (Bishan/Bedok).
- After assessment of referrals, inform the Medical Social Worker (MSW) and AIC Team on the outcome of the assessment. Schedule the date of admission into LHE (Bishan/Bedok).
- To prepare the necessary documents for the CEO to sign after a new admission is completed.
- To Coordinate with the Medical Social Worker (MSW) of referring hospitals for all relevant documents and make arrangements for the transfer of residents from hospital/TCF/home, and schedule the date of admission into into LHE (Bishan/Bedok).
- Prepare and fill up the admission form. Inform the respective ward level, Director of Nursing, and staff concerned before the date of admission of residents.
- Meet with the Next-Of-Kin (NOK)/Guarantor to explain the details of the written agreement with LHE.
- Provide emotional support to residents and their families, and manage residents’ transitions to LHE.
- Address complaints or concerns from residents, families, or the community in a timely and professional manner.
- Mediate onflicts between residents, families, or staff to ensure a harmonious environment within the nursing home.
- Contact NOKs with financial hardship and work out plans for instalment payments.
- Schedule the Medifund/FAS quarterly meeting with Medifund Committee Members.
- Oversee the Medifund audit with the help of department staff.
- Check the accuracy of the submission of half-yearly and yearly Medifund/FAS statistical reports to MOH by the Executive, Public/Social Welfare.
- Oversee the annual ILTC audit.
- Attend monthly MCM meetings.
- Cover colleagues’ duties when colleague(s) is on leave.

**Requirements**:

- Degree/Diploma in Social Services or relevant qualifications in Social Services
- Minimum 3 years of relevant experience
- Organized and meticulous
- Possess good interpersonal & communication skills
- A good team player with initiative
- Able to multi-task

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