Remote Robot Operator

17 hours ago


Serangoon, Singapore Kabam Robotics Full time

**Responsibilities**:

- Handle incident management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and driving/controlling the robot through unpredictable situations using Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives for our/OEM products.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of Cognicept and the position.

**Requirements**:

- Experience with incident management, customer service, and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD concept)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in a 24/7 shift.

**Job Types**: Full-time, Permanent

**Salary**: $350.00 - $700.00 per month

Schedule:

- Monday to Friday

Work Location: In person



  • Serangoon, Singapore Kabam Robotics Full time

    **Job purpose** You will design, develop and build robots that are productive, safe to operate and economical to maintain. This includes: Designing and evaluating prototypes. Developing software systems for localization, object detection & tracking and control of the robot. **Duties and responsibilities** - Support on Application Test Program and Hardware...


  • Serangoon, Singapore Kabam Robotics Full time

    **Responsibilities**: - Develop and enhance robot software for the Smart+ RMF platform, our cloud based solution that enables remote intervention, robot management and teleoperation for any robot in the world. - Write the code that enables Smart+ to handle new robots brought into the ecosystem. - Integrate our robots with the world, by implementing new...


  • Serangoon, Singapore Kabam Robotics Full time

    Be a part of the robotics revolution! We are seeking an engineer with a background and a passion for robotics who will lead the development of mobile-robot navigation algorithms. You will be instrumental in the development of Smart+, our solution for smart robots with humans in the loop. You will also pioneer our long-term strategy of assisting robotics...


  • Serangoon, Singapore Kabam Robotics Full time

    **Responsibilities**: - Provide onsite monitoring of robot patrolling at Bedok Reservoir Site - Onsite monitoring and manual intervention of robot patrol whenever necessary. - Ensure robot safe navigation onsite. - Requires long distance walking. **Requirements**: - Basic computer/ mobile phone operation literacy - Good communication skills in English...


  • Serangoon, Singapore Kabam Robotics Full time

    **Responsilbilties**: - Lead the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development...


  • Serangoon, Singapore Kabam Robotics Full time

    **Responsibilities**: - Architect and implement scalable control and navigation solutions for AMRs utilizing your expertise in ROS, C++, and Python. Your focus will be on robustness, efficiency, and adaptability in real-world environments. - Evaluate and integrate third-party systems (HW/SW) to enhance KABAM robots’ capabilities. - Conduct rigorous field...


  • Serangoon, Singapore ST ENGINEERING DEFENCE AVIATION SERVICES PTE. Ltd Full time

    Description We are seeking a dynamic and experienced Manager (Robotics and Automation) to join our team at ST Engineering Defence Aviation Services Pte. Ltd., located at Aero - 507 Airport Road. This role sits within the Smart MRO division of our organisation and plays a crucial part in advancing our Maintenance, Repair, and Overhaul (MRO) services through...


  • Serangoon Garden, Singapore ST ENGINEERING DEFENCE AVIATION SERVICES PTE. Ltd Full time

    Description We are seeking a dynamic and experienced Manager (Robotics and Automation) to join our team at ST Engineering Defence Aviation Services Pte. Ltd., located at Aero - 507 Airport Road. This role sits within the Smart MRO division of our organisation and plays a crucial part in advancing our Maintenance, Repair, and Overhaul (MRO) services through...


  • Serangoon, Singapore Kabam Robotics Full time

    Responsibilities: - Daily checking of commercial pipelines for any new and upcoming robot deployments - Assignment of Field Service Engineers for deployment processes and making necessary adjustments to resource allocation when necessary (e.g. to cater for any last minute, more prioritized deployments) - Arrange for customer User Acceptance Tests (UAT), and...


  • Serangoon Garden Circus, Singapore ST ENGINEERING DEFENCE AVIATION SERVICES PTE. LTD. Full time

    We are seeking a dynamic and experienced Manager (Robotics and Automation) to join our team at ST Engineering Defence Aviation Services Pte. Ltd., located at Aero - 507 Airport Road. This role sits within the Smart MRO division of our organisation and plays a crucial part in advancing our Maintenance, Repair, and Overhaul (MRO) services through innovative...