Lead, Wealth Solutions Operations Change Delivery and Enablement

Job ID: 33355

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 2 Jul 2025

**Job Summary**
- Wealth and Retail Banking (WRB) aims to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities.
- WRB business will invest to expand our wealth solutions (WS) and upgrade advisory capabilities, tailor our international propositions, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.
- This role will sit within the Group Wealth Solutions COO Change Delivery and Enablement team, supporting Head of Wealth Solutions Ops Change Delivery and Enablement, in partnership with key WS business stakeholders, COO and various functional stakeholders.
- The role is responsible for enablement, change delivery and transformation across the Wealth Solutions COO (WS COO) team. This includes working closely with WS COO to define the vision, develop the roadmap as well as the execution. The focus should be on innovation, enablement, and enhancing experiences for clients whilst ensuring the Wealth Solutions COO is scaling in an efficient manner (fit for growth, FFG)

**Role Responsibilities**
- Key point of contact for Fit For Growth (FFG) of Wealth Solutions COO, including working with initiative owners and Hive leads to ensure project deliveries are effectively implemented across geographies, financials and costs incurred, benefits are appropriately managed. Also ensure risks are identified and mitigation plans are in place.
- Timely escalate any potential project issues to team leader and actively follow up resolve the issues in an effective manner.
- Financials and Business Management for WS COO globally including budgeting, financial analysis, risk and issues mitigation, and completion of Corporate plan and Business reinstatement exercises covering step ups / and budget transfers and Headcount management
- Responsible for MIS/data dashboard delivery based on the agreed roadmap
- Responsible for bespoke business initiatives, such as Digital Asset enablement, AI related projects, People Development program etc
- Prepare reports, presentations and review material to support discussions and decision making at respective forums such as FFG, Finance etc.
- Support Initiative Leader in tracking consistent delivery metrics across Domain/Hive/Squad, aligned with internal and external benchmarks
- Ensure appropriate and insightful data and analytics that can drive business decisions.
- Maintain strong stakeholder engagement with Business, T&O, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups.
- Continuously improve productivity and efficiency of Wealth Solutions and drives continuous improvements of the teams’ ways of working.
- Support continued embedment of discipline in backlog management under FFG along with bespoke initiatives ( if applicable),drive robust prioritisations discussion keeping in mind intended key outcomes and capacity constraint (if any)
- Partner closely with One Delivery team in embedding best practices across the Wealth Solutions initiative
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
- Demonstrate growth mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone are drivers and owners of client outcomes
- Embody the role of a constructive challenger, leveraging data/facts in facilitating the right discussion
- Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering effective governance as the first line of defence and collaborate closely with second and third line of defence to ensure well controlled ecosystem, meeting the requisite governance standards established within the Bank
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters-
**Skills & Experience**
- 7+ years of relevant working experience in Banking domain in wealth management or capital markets or investment products
- Solid knowledge of wealth products or capital markets products (Bonds/E