Data Center Customer Operations Iv
2 weeks ago
**Data Center Customer Operations IV**:
- JR-153881
- Singapore
- Operations
- Full time
- Yes (Singapore)
**Who are we?**
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.**Job Summary**
Conducts circuit maintenance, installations, and advanced testing.
**Responsibilities**
Installations
- Racks and stacks customer equipment
- Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets
- Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh
Queue Management
- Determines work priorities from the Oracle queue and ensures adherence to all commit times
Testing/Troubleshooting
- Conducts carrier circuit testing
Cross Connects
- Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
- Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
- Installs and test Data Center Link cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)
Documentation/Reporting
- Maintains detailed written records of all work activity
Projects
- Supports fulfillment of projects with direction from senior staff
Training
- Completes all assigned training in a timely manner
Customer Management
- Supports customer satisfaction through timely and precise order execution
**Qualifications**
- 1+ years experience
- High School Diploma
- BERT and SONET test equipment
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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Data Center Customer Operations Engineer Iv
2 weeks ago
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