Client Partner
18 hours ago
Our client is a well-known branding and design agency that works with lots of big-name FMCG and corporate brands. They have around 200 employees in offices across the world and are currently going through a global expansion (of both employees and services).
They're now looking for a Client Partner who can build long-lasting relationships with clients, act as a strategic consultant and also be a mentor to the rest of the team.
**What you'll be doing**:
**_ Delivery:_**
- Strategically leading projects and problem-solving
- Planning and leading client workshops
- Ensuring that projects are delivered on time and within budget
- Ensuring you have a deep understanding of your clients and their industries
- Looking for opportunities for business growth from current and new clients
**_Relationships:_**
- Building long-lasting relationships with clients, suppliers + colleagues, and becoming a trusted advisor
- Managing conflicts and negotiations
- Managing and mentoring a team, to help them progress in their careers
**_Commercials:_**
- Staying on top of financial KPIs such as revenue and profit
- Leading contract negotiations - agreeing estimates and proposals
- Assistant with financial forecasting
**_Thought leadership:_**
- Speaking at events + general networking
- Writing view pieces + awards entries
- Assisting with and presenting on the internal L&D program
**What you bring**:
- At least 10 years of experience working in relevant client services / strategic roles
- Extensive experience working on strategy, branding and design projects - ideally in a branding, design or advertising agency
- Strong understanding of different client industries, ideally FMCG and/or corporate
- Proven experience building relationships with clients and bringing in new business
- Experience with and a passion for line managing and mentoring people
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