Agile Coach

4 days ago

Singapore DFS Group Full time

**Position**:
At DFS, Technology is at the heart of everything we do, and DFS Technology’s mission is to transform experiences, enable a step change in performance, and play a pioneering role in reimagining luxury travel retail. DFS Technology is undergoing a significant transformation to modernize ways of working, deploy modular tech architectures/platforms, drive automation, digitize employee and customer experiences and deliver insights from DFS’ data.

If you are passionate about travel luxury retail and are a self-motivated go-getter well-versed with technology with a “can do” spirit, we are looking for you

**Responsibilities**:

- Develop, deliver, and/or coordinate with external partners to provide training and workshops on agile frameworks (e.g., Scrum, Kanban, LeSS, SaFe Framework) and practices (e.g., conducting daily stand-ups, retrospectives, backlog management).
- Assess and enhance team agility and maturity by developing coaching plans and conducting maturity assessments.
- Coach individuals and teams (including scrum masters and product owners) to facilitate adoption and improvement in agile methodologies and principles.
- Establish and ensure the adoption of standards, ceremonies, and best practices for agile ways of working.
- Provide guidance and facilitate sprint and release planning sessions and other agile ceremonies as needed.
- Challenge existing workflows and processes and remove impediments to agile teams’ success.
- Facilitate the organization’s transition to a continuous delivery model and adoption of an agile mindset across stakeholders.
- Monitor and communicate progress of agile teams’ key metrics (e.g., OKRs and KPIs) to stakeholders.
- Track metrics to surface potential problems and assist teams in resolving them.
- Champion agile approaches, drive awareness of the agile transformation with the Business Agility Program and gain stakeholder buy-in to expand adoption and support agile approaches.
- Keep up to date with corporate policies, practices, and industry trends concerning agile.
- Participate in the identification, collection, and reporting of agile practice metrics and measurements to track progress.
- Assist with establishing communities of practice and developing a culture of continuous improvement across teams.

**Key Requirements**:

- Bachelor's degree
- At least 5 years of experience working in an agile delivery environment
- At least 3 years of experience working as an agile coach, scrum master, or equivalent
- Agile certifications (e.g. ICAgile, Scrum)
- Deep expertise in agile methodologies, frameworks, and practices.
- Experience coaching and mentoring individuals and teams and facilitating training sessions.
- Demonstrated ability to influence change and resolve conflict at the leadership and team level.
- Strong problem-solving skills that can be applied to resolve complex business and technical challenges.
- Experience developing and tracking metrics and using them to make data-driven decisions.
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Familiarity with agile planning tools (e.g., Jira, Confluence).
- Adaptability and a willingness to learn new skills, technologies, and frameworks.
- Ability to communicate effectively with internal as well as external groups at varying levels of business and technical knowledge

This role can be based in Singapore or Hong Kong; occasional travel may be required.

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