Boutique Manager

1 week ago

Queenstown, Singapore The Swatch Group (Malaysia) SDN BHD Full time

**Job description**:
We are looking for an experienced Boutique Manager to manage the operations of the boutique and lead the existing team towards the achievement of sales target to bring the excellence of prestige experience for our customers.
- Providing customers a good shopping experience.
- Achieving sales target by identifying customers’ need, recommending the right product and closing the sale
- Keep track of the sales target and motivate staff towards achievement of the sales.
- Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level.
- Supervise & ensure that staff perform inventory check according to procedures.
- Plan Staff Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower.
- Handle customer complaints and report to Management on unusual repairs.
- Ensure that boutique is maintained in accordance to guidelines.
- Ensure that watches are merchandise in accordance to guideline.
- Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy.
- Ensure all sales and stock reports, customers service documents are accurately complied and filed.
- Submits reports of staff attendance, overtime claim in time.

**Profile**:
**Professional requirements**:

- GCE N Level/ Retail qualification
- Excellent customer relations management and networking skill
- Passion for Watches industry

**Languages**:
Good command in Conversational English. Mandarin is a plus

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