Operations Supervisor/manager
1 week ago
**Trinax** is a leading creative technology agency in Singapore that specialises in experiential creations built on interactive technologies and an omni-channel framework that enables brands and organisations to conduct meaningful, impactful and seamless engagements with their audience.
As an **Field IT Manager (AV)** at Trinax, you are responsible to lead a team of engineers in order to offer the organisation strong IT and AV support, both internally and externally. Your department shall provide technical advisory work, technical IT support and maintenance, and deployments of IT-related projects.
**Requirements**:
- Preferred to have at least 5 years of experience managing a team of technical personnel.
- Bachelor's degree in Computer Engineering or equivalent, or relevant practical experience (at least 5 years), preferably with system integration and interactive spaces (IoT devices, projection mapping, interactive walls, etc.).
- Creative problem-solving, analytical skills, ability to work under pressure, and excellent business judgment.
- Excellent interpersonal and relationship building skills across multiple stakeholders at varying levels.
- Mandarin speaking is preferred due to mandarin working environment
**Responsibilities**:
- To lead and manage a team of IT and operational engineers.
- To supervise project installations and deployments.
- To be proficient in understanding technical documents such as system architecture, construction drawings, layout/floor plans, cabling plans and program run-downs.
- To offer technical advisory to internal departments and clients, at different stages of a project.
- To manage external vendors and ensure quality deliverable.
- To manage and track company assets and inventory (IT/AV related only).
- To manage and track maintenance services of ongoing projects.
- To setup and manage professional IT Helpdesk for internal (colleagues) and external (clients).
**Job Types**: Full-time
**Salary**: $4,000.00 - $6,000.00 per month
**Benefits**:
- Additional leave
- Food allowance
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
License/Certification:
- Singapore NRIC (preferred)
Work Location: In person
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