Student Care Supervisor

2 weeks ago

Singapore Smiling Star Full time

**Work location**: Choa Chu Kang

**Working hours**: 9.5 hours (Mon-Fri)

**Job Scope**:

- Responsible for the strategic direction and overall management of the student care centre’s operation efficiently and effectively.
- In charge of curriculum professional matters and mentor teachers in all perspectives.
- Optimise centre’s class scheduling and improve teachers’ performance, students’ Progress and customers’ satisfaction.
- Serve all customers with high service standard and be a strong advocate for the
- company’s brands.
- Set the direction for parent partnership, community engagement and talent Management.
- Management and optimization of centre resources (e.g stationeries and teaching materials).
- Implementation of specific centre programs, initiatives and events.
- Liaise with MSF and other authorities concerning matters related to the centre’s Operations.
- Develop strategies to drive and market student enrolment sales to achieve targets set for the centre and maintain the school’s student enrolment to maximise the school capacity.
- Responsible for growth with bottom-line responsibility reporting and ensure profitability of the centre.
- Select, coach and mentor teachers to maximise their professional relationship with parents, harmonious working relations with colleagues and teaching performance for the growth of students under their care.
- Establish and maintain positive and effective communication with parents.
- Organise events to support cultural, festive events and green environment.
- Handle administrative work to meet the compliance and regulatory requirements for the centre's operation.
- Support corporate marketing initiatives, including events such as roadshows, workshops, etc.
- Conduct teachers’ meeting and attend management’s monthly meeting after working hour.
- Responsible for marketing and branding of student care centre.
- Coach for pupils under his/her charge in homework completion and preparations for school assessment (including spelling, tests and exams).
- Maintain a culture of care and discipline among the pupils ensure pupil safety and well-being at all times.
- Develop new programme to value add the student care centre.
- Any other duties assigned by Superior.

Schedule:

- Day shift

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