Desktop Support Engineer

6 days ago

Singapore TERRA SYSTEMS PTE. LTD. Full time

Terra is a dynamic company with several hundreds of staff spanning across Asia Pacific region focusing on innovative communications solutions and services using AI technologies. We build hardware and software products and deliver tailor-made services to provide competitive edge to our clients and partners.

This is an opportunity for an outstanding individual to join our talented IT Service Management team to provide technical support to our clients with computer hardware and software issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.

**Responsibilities**:

- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client’s location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.

**Job Requirements**
- Higher NITEC/Diploma in information technology or related fields
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
- Good written and verbal communication skills.

**Quality Traits We Are Looking For**
- Ambitious, self-driven and passionate about directly contributing to the growth of the company
- Ability to deep dive into the technical details, but never be out of touch with business requirements
- Dynamic and highly adaptable to business’s needs and priorities which are constantly shifting and evolving
- Creative thinking backed by analytical and problem-solving skills.
- Good teamwork, coordination, and planning, self-driven, and ability to work at pace in a dynamic organization
- Work well under pressure and meets tight deadlines

If you are looking to make an impact and play a part in shaping the Information Technology industry globally, please send your CV and expected salary to us.

  • Desktop Support Engineer

    1 week ago

    Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

    We're Hiring: Desktop Support Engineer!We are looking for a skilled and dedicated Desktop Support Engineer to join our team in Singapore. The ideal candidate will possess strong technical knowledge and excellent problem‐solving skills to provide top‐notch support to our users, ensuring their systems run smoothly and efficiently. Location: Singapore,...

  • Desktop Support Engineer

    3 days ago

    Singapore SSquad Global Full time

    Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Unison Group Full time $40,000 - $80,000 per year

    a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Unison Group Full time $60,000 - $120,000 per year

    a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the...

  • Desktop Support Engineer

    5 days ago

    Singapore Rapsys Technologies Full time

    Role: Desktop Support Engineer L2 Description: Working Hours/Shifts: 12 hours shift (day n night) Must have Talent / Skills: Good communication and excellent interpersonal skills, Proficient Desktop/Accessories skillset. Good to have Talent / Skills: ITIL Process Knowledge Industry Preference: WOG Preferred. **Job Type**: Contract Pay: $1,942.92 -...

  • Desktop Support Engineer

    1 week ago

    Singapore Rapsys Technologies Full time

    Job description - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for...

  • Desktop Support Engineer

    3 days ago

    Singapore Rapsys Technologies Full time

    **JD**: Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路 Responsible for...

  • Desktop Support Engineer

    2 weeks ago

    Singapore INFORMA SOLUTIONS PTE. LTD. Full time

    Looking for an ambitious Desktop Support engineers who can grow with organisation: - Setup/installation/configurations and Support of IT Systems like, Desktops/Laptops and Networking Equipment’s - Support our clients for all day to day operations (PC/Laptops/Servers/Network Equipment etc). - End user support for our clients and new projects. - Maintain...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    5 days ago

    Singapore Opensource Pte. Ltd. Full time

    Location : Changi Airport 5 day work week : Monday to Friday Job Title: Desktop Support Engineer About the Role We are seeking a highly skilled and motivated Desktop Support Engineer to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of customer...