Warehouse Assistant

17 hours ago


Singapore AUSTRALIA HEALTH WAREHOUSE PTE. LTD. Full time

**Responsibilities**:
**1. Order Fulfilment Process**:

- Assist in processing and fulfilling customer orders accurately and efficiently.
- Picking and Packing orders on a daily basis.
- Prepare shipping labels, invoices, and other necessary documentation for orders.
- Monitor order statuses and address any issues that may arise during the fulfilment process.

**2. Customer Contact and After sale Support**:

- Proactively reach out to customers to address any after sale inquiries or concerns they may have.
- Resolve customer issues and cases effectively, aiming to achieve optimal customer satisfaction.

**3. Stock Inventory Management**:

- Maintain accurate records of stock levels and inventory movement.
- Conduct regular physical inventory counts to ensure alignment between stock records and physical quantities.
- Monitor stock replenishment needs and coordinate with the manager to restock products in a timely manner.
- Organize and optimize the storage of products in the inventory area.
- Receiving shipment and stock count to be keyed in to the inventory.
- Keep up to date on products expiry dates and update them to online marketplaces.
- Stocktake quarterly.

To succeed in this role, you should have an understanding of basic e-commerce platforms. You should also show interest in learning and adapting to new challenges.

You will be working in an air-conditioned environment at Tai Seng and you will play a part in handling the key operations (packing, inventory management, etc) of our e-commerce stores on various platforms.

**Requirements**:

- Minimum GCE ‘N’ Level/NITEC
- Understanding Singapore online e-commerce platforms (Lazada, Shopee and Amazon) will be an advantage.
- Good command of the English language, both written and spoken.
- Proven work experience in areas of IT platforms or ability to learn
- Computer literacy (MS Office/Excel in particular)
- Able to work independently and flexibility
- Can start immediately


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