Dell Server Engineer
3 days ago
The Operational Residency Engineer may perform the following over the duration of the engagement:
**Administration**:
Monitors, reviews, and manages Dell EMC PowerEdge servers.
- Manages user requests.
- Manages and reviews log files.
- Generates regular operational reports.
**Problem Management**:
Isolates and troubleshoots incidents.
- Performs service incident coordination.
- Opens service requests on behalf of the Customer.
- Participates in root cause analysis review.
**Change Management**:
- Performs firmware/driver management assistance and collaboration.
- Implements change management requests.
**Continual Service Improvement**:
- Recommends procedure changes that result in operational optimization.
**Technical skills**:
- Windows, Vmware, server hardware setup
- Redhat Linux skills will be a plus.
- Min. Diploma in IT.
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