Dell Server Engineer

3 days ago


Singapore ARYAN SOLUTIONS PTE. LTD. Full time

The Operational Residency Engineer may perform the following over the duration of the engagement:
**Administration**:
Monitors, reviews, and manages Dell EMC PowerEdge servers.
- Manages user requests.
- Manages and reviews log files.
- Generates regular operational reports.

**Problem Management**:
Isolates and troubleshoots incidents.
- Performs service incident coordination.
- Opens service requests on behalf of the Customer.
- Participates in root cause analysis review.

**Change Management**:

- Performs firmware/driver management assistance and collaboration.
- Implements change management requests.

**Continual Service Improvement**:

- Recommends procedure changes that result in operational optimization.

**Technical skills**:

- Windows, Vmware, server hardware setup
- Redhat Linux skills will be a plus.
- Min. Diploma in IT.


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