Credit Recovery Officer

5 days ago

Singapore Akali Resources Sdn Bhd Full time

**Key Responsibilities**
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected.
- Manage and maintain customers accounts to ensure the accounts are current and well conducted.
- Contact customers to remind customers of payment schedule and obtain relevant payments.
- Follow up overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
- Ensure that collection actions taken are within corporate guidelines, and collection policies.
- Exercises judgement within defined practices and policies to determined appropriate action.
- Assist in developing, planning and implementations of strategies to recover principle from borrowers whose non-performing loans have been charged off
- Willing to work extra-miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
- Performs other duties as assigned

**Skills & Experiences**
- Min 3 months telesales / credit recovery experience
- Proficient in English
- Excellent communication, negotiation and Microsoft Office skills
- Possess own transportation

Pay: From $1,500.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

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