Sr) Asst Manager

**Career in the Hospital**
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

**About NUH**
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

**About Department and Purpose of the Position**

The Job Holder will lead strategic data initiatives to transform healthcare delivery through advanced analytics, supporting the department's vision of innovative intersection between Complex Care, Population Health, and Artificial Intelligence. This role will establish and drive data-driven decision-making processes, working closely with clinicians and operational teams to improve patient care outcomes and operational efficiency.

As part of a dynamic team of Data Analysts, Data Scientists, and Software Developers, the Analyst will collaborate with clinicians to propose, develop, and implement advanced Artificial Intelligence and machine learning models that augment clinical workflows in NUH. Using a data-driven approach, they will engage in rapid prototyping and continuous iteration to improve care delivery for NUH's patients, ensuring the adequacy and effectiveness of developed models and tools in line with NUH's mission and vision.

**Key Responsibilities**

**_ Data Analytics_**
- Lead the development and implementation of comprehensive data analytics strategies
- Design and maintain automated data pipelines and ETL processes
- Clean, preprocess, and validate data to ensure accuracy, consistency, and completeness
- Create and manage interactive dashboards and analytical tools with focus on intuitive visualisation for non-technical audiences
- Provide advanced analytics support for clinical research and quality improvement initiatives (e.g. outcomes of clinical care and community care for chronic conditions such as diabetes, kidney disease and asthma)
- Develop predictive models and implement machine learning solutions including LLMs
- Partner with clinical teams to integrate PROMs into care workflows
- Collaborate with GTO and AIO for enhanced data visibility and accessibility
- Design and implement LLM-powered solutions for care pathway optimisation

**_Data Quality & Monitoring_**
- Monitor data integrity through systematic validation processes
- Identify and analyze meaningful patterns, trends, and correlations in healthcare data
- Develop and implement data quality checks and validation processes
- Prepare and deliver clear and concise reports and presentations to stakeholders
- Ensure data visualisations are intuitive and accessible for non-technical audiences
- Collaborate with teams across the organisation to understand their data needs

**_Data Governance & Protection_**
- Ensure compliance with NUHS Data Governance Guidelines and relevant healthcare regulations
- Implement robust data security measures and access controls
- Oversee data quality management and standardisation
- Manage data privacy requirements including PDPA and HBRA compliance
- Establish protocols for secure data sharing and collaboration
- Ensure responsible AI implementation and LLM usage

**_Other Duties_**
- Any other duties assigned by Reporting Officer

The role’s job scope and compensation may commensurate based on grade and experience.

**Key Requirements**
- Bachelor's degree in a quantitative discipline (Computer Science, Mathematics, Data Analytics, Data Science, Statistics or related field); Master's degree preferred
- Minimum 2 years' experience in healthcare analytics or related field
- At least 2-3 years of leadership experience is preferred
- Advanced proficiency in programming languages such as Python, R, and SQL
- Experience with data visualisation tools such as Tableau, Power BI and TIBCO Spotfire
- Experience with cloud-based analytic platforms preferably Databricks
- Experience with statistical techniques and data mining methods, s