Reception & Customer Service Specialist

2 days ago


Rochor, Singapore NS Nail Studio Full time

**Position Overview**

**Key Responsibilities**

**Customer Experience & Hospitality**
- Warmly greet and welcome clients upon arrival, creating a premium first impression
- Offer beverages to clients and provide refills during their visit
- Maintain a professional, polished demeanor that reflects our brand
- Handle client inquiries and provide information about our services with expertise

**Reception & Administrative Duties**
- Process client payments using POS system efficiently and accurately
- Schedule appointments for clients
- Update client information and preferences in our database
- Answer phone calls and provide basic information about services and availability

**Salon Operations Support**
- Monitor and replenish salon supplies
- Maintain reception area cleanliness and organization
- Assist in keeping common areas tidy and presentable

**Requirements**:
**Essential Qualifications**:

- Fluent in English (written and spoken) - Russian language skills are a plus
- 1-2 years experience in customer service, hospitality, or beauty industries preferred
- Strong interpersonal and communication skills
- Professional appearance and demeanor suitable for premium salon environment
- Basic computer skills and ability to learn POS and booking systems
- Organized, detail-oriented, and reliable

**What We Offer**
- Competitive salary
- Employee discounts on premium nail services
- Comprehensive training on our service standards and Russian Manicure technique
- Professional development opportunities in luxury hospitality
- Supportive team environment focused on service excellence

Pay: $2,700.00 - $3,000.00 per month

Work Location: In person



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