Cashier and Cashier Supervisor 收银员和收银员主管

5 days ago

Singapore HOUSE + PTE. LTD. Full time

工作职责 / Job Responsibilities

1. 负责日常收银账务管理，确保所有交易记录准确无误；每日交接班时，需核对现金库存与收银日报表，保障账目清晰。

Ensure the accuracy of all transaction records; verify cash inventory and daily cashier reports during shift handovers to maintain clear accounts.

2. 接听前台电话并处理订位咨询，以礼貌、专业的态度回复各类问题；热情接待到店宾客，解答账单明细、付款方式等相关疑问。

Answer front desk calls and handle reservation inquiries with polite and professional responses; warmly greet guests and assist with queries regarding bill details and payment methods.

3. 熟练掌握公司各类活动规则与优惠政策，并在工作中主动向宾客宣传；宾客结算时，通过适当交流收集满意度反馈，及时跟进并处理潜在问题。

Master the rules and preferential policies of the company's promotions and proactively promote them to guests; during guest checkout, gather satisfaction feedback through appropriate communication and follow up on potential issues promptly.

4. 与服务团队保持紧密协作，配合处理宾客的个性化需求，协助解决特殊账务问题，提升整体服务效率。

Work closely with the service team to handle guests' personalized needs, assist in resolving special billing issues, and improve overall service efficiency.

5. 负责收银台区域的日常清洁、物品整理，定期检查并维护收银设备，确保设备正常运行与区域整洁有序。

Maintain the daily cleanliness and organization of the cashier counter area; regularly inspect and maintain cashier equipment to ensure normal operation and an orderly environment.

6. 服从上级安排，完成交办的其他行政事务与运营支持类工作。

Comply with supervisor arrangements and complete other assigned administrative and operational support tasks.

任职要求 / Job Requirements
- **学历与经验**：中学或以上学历；有收银、餐饮前台经验者优先，具备 1 年以上酒店、水疗及相关服务行业经验者将优先考虑

Minimum O level or above. Prior experience as a cashier, F&B front-of-house staff, or 1+ year of experience in hotel, spa, or related service industries is preferred.
- **专业技能**：熟悉 POS 收银系统及常见支付方式（现金、信用卡、电子支付等）；且能熟练操作电脑完成基础办公任务

Familiar with POS systems and common payment methods, including cash, credit cards, and digital payments. Proficient in basic computer operations for office tasks.
- **职业素养**：工作细致严谨，责任感强，具备良好的数字敏感度与诚信品格；为人正直可靠，有担当且能严于律己

Meticulous, responsible, with strong numerical aptitude and integrity. Honest, reliable, accountable, and self-disciplined.
- **服务与沟通**：仪表整洁得体，服务意识强；具备良好沟通能力与自然亲切的笑容感染力，能热情接待宾客

Well-groomed and with a strong service orientation. Possesses good communication skills and a naturally warm, engaging demeanor to greet guests warmly.
- **综合能力与工作安排**：应变能力与学习能力突出，可快速适应工作流程调整；能接受轮班制，并配合周末及公共假期的工作安排

Excellent adaptability and learning ability to quickly adjust to workflow changes. Willing to work shifts, weekends, and public holidays.

工作地点 / Work Location：PERENNIAL BUSINESS CITY

我们提供 / We Offer

员工餐 / Staff meals provided

具有竞争力的薪资与福利制度 / Competitive salary and benefits

友善团队与舒适工作环境 / Friendly team and pleasant working environment

培训与晋升机会 / Training and career advancement opportunities

(晋升途径：员工 带教师傅 领班 主管 经理）

(Career Path: Staff Mentor Supervisor Assistant Manager Manager)

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