Operations Supervisor

5 days ago


Singapore EMPATHY BROTHERHOOD F&B PTE. LTD. Full time

**JOB RESPONSIBILITIES 工作职责:
- Assist Operations Manager in overall day-to-day F&B operations and ensure the operations efficiency is properly maintained.

协助运营经理管理餐饮部的日常运营以及确保运营效率。
- Execute the KPIs and revenue targets assigned by Operations Manager.

执行运营经理分配的关键绩效指标和收入目标。
- Prepare weekly purchase requisition list such as raw food materials, catering equipment & others.

准备每周的采购单,如原食材,餐饮设备等。
- Work closely with suppliers to ensure purchasing and raw material’s inventory is under control.

与供应商密切合作,确保采购和原材料库存处于控制之下。
- Maintain a hygienic working environment in accordance with hygiene regulations and company standards.

按照卫生规定和公司标准保持工作环境的卫生。
- Monitor attendance, working performance and efficiency of the F&B service team and report related operations staff’s dispute to Operations Manager or HR department when necessary.

监督餐饮服务团队的出勤,工作表现和效率; 必要时向运营经理或人力资源部报告相关运营人员的争议。
- Manage food quality control, regularly research new dishes with the chief chef, launch new menus and carry out promotional activities.

管理食品质量控制,定期与厨师长一起研究新菜品,推出新菜单,开展促销活动。
- Monitor and prepare customer satisfaction and complaint report and report to Operations Manager on a regular basis.

监督与准备客户满意度和投诉报告,并定期向运营经理汇报。
- Supervise and manage the cashier affairs of restaurant and food stalls to avoid theft and all cashier sensitive problems.

监督与管理餐厅和大排档的收银事务以避免偷窃和所有收银问题发生。
- Report to Operations Manager regarding the daily income and F&B operations.

向运营经理汇报日常收入和餐饮运营情况。
- Assist any ad-hoc duties assigned by Operations Manager when necessary.

协助运营经理安排的其他工作。

**JOB REQUIREMENTS 工作要求**:

- Possesses at least Diploma levels or the equivalent in F&B Management;
至少拥有餐饮管理的文凭或同等学历
- Min 1 years of working experience in related field;
1年以上相关工作经验
- Has a passion to work in F&B fields;
对餐饮工作充满热情
- Responsible, obedient to the superior;
有责任心,服从指挥与领导
- Multi-tasker, ability to work in a fast-paced environment;
能同时处理多项任务,能够在快节奏的环境下工作
- A good team player possesses the ability to work with mínimal supervision;
具有良好的团队合作精神,能够在最低限度的监督下工作
- Strong in execution, communication, time management;
较强的执行力,沟通能力,时间管理能力



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