Regional Operations
2 weeks ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
**About the Team**:
- Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end user experience for our buyers, sellers, and partners.Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes, and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes and features for greater product and operational excellence.Regional Marketplace Operations includes the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud.**WHERE YOU COME IN**
- Here at Shopee, we are dedicated to maintain a secure and trusted platform to protect our business and our users’ interests.As a Fraud Analyst, you will oversee the day-to-day fraud management and develop new techniques to detect and prevent the potential abuse of our platform. This includes defining performance metrics, analysing trends, identifying new fraud behavior and modus operandi, scaling operational workflows, and designing new tools or processes to detect and prevent dishonest practices on our platform.-
- Identify operational and product weaknesses and help improve or innovate new processes to decrease risks from fraudulent behavior.
- Investigate and forecast trends on fraudulent practices across a multitude of areas through research and analysis.
- Collaborate with cross-functional teams to evaluate the efficiency of existing tools, processes, and policies related to fraud management.
- Design and implement scalable measures and systems to improve fraud detection and prevention based on data insights.
- Define key performance metrics and build detailed reporting models for effective tracking, reporting, and feedback on measures implemented.
- Assess issues and recommend solutions at both strategic and tactical levels.
- Develop roadmaps and strategies on fraud management, and communicate with key stakeholders to ensure the alignment of these strategies with business objectives.
**Requirements**:
- Keen interest in fraud detection and prevention processes in the e-commerce industry.
- Strong investigative intuition and curiosity to understand the “whys” and “hows” of the ways things work.
- Passionate about developing and implementing new strategies to drive improvements.
- Detail-oriented, highly analytical, strong project management skills.
- Capacity to draw actionable insights from datasets; knowledge of SQL, Python or equivalent is a plus.
- Ability to think clearly under pressure and adapt well in a fast-paced environment.
- Excellent communication and interpersonal skills to engage with cross-functional teams and various stakeholders.
- Both experienced hires and fresh graduates are welcome to apply.
-
Assistant Manager, People Operations
7 hours ago
Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full timeThe Role We're looking for a hands-on Assistant Manager, People Operations (Regional) to lead People Operations and Payroll across multiple ASEAN countries. You'll ensure smooth HR operations, accurate and compliant payroll, and an exceptional employee experience across the entire lifecycle. This is a high-impact, cross-country role that partners closely...
-
Regional Community Operations Leader
7 days ago
Singapore NUHS Regional Health System Office Full timeA regional health system office in Singapore seeks a qualified candidate to lead community operations aimed at promoting healthy lifestyles. The role requires a bachelor's degree and at least 7 years of relevant experience, with an emphasis on critical planning, project management, and collaboration. Candidates should have strong communication skills and...
-
Regional Operations Manager, Asia Pacific
6 days ago
Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full timeThis job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...
-
Regional Tax Specialist
2 weeks ago
Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full timeOrganize and regularly update the tax policies of companies in various countries within the region, and publish a tax policy handbook. - Coordinate business settlements within the region based on the differences in tax policies of each country to achieve tax optimization. - Responsible for the registration of the tax filing ledger for the Singapore...
-
Singapore NUHS Regional Health System Office Full timeJob Responsibilities Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations: Transition care programme Community Health Posts Support in operations planning in the following assigned areas: Data analysis and monitor workload Manpower planning and management Collaborate and...
-
Regional Operations Manager
2 weeks ago
Singapore YONGMAO MACHINERY PTE. LTD. Full time**The **Regional Operations Manager **will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management. **Key Responsibilities**: - Develop and implement...
-
Senior Community Operations Lead
7 days ago
Singapore NUHS Regional Health System Office Full timeA regional healthcare organization in Singapore is seeking a candidate to support the operations of the Community Care Team. The role involves engaging community partners, planning operations, and enhancing care for residents. A Bachelor's Degree and at least 2 years of relevant experience are required. Candidates should possess strong communication skills...
-
Regional Operations Director
2 weeks ago
Singapore IGG Full timeResponsibilities: 1.Responsible for building a team for the local market, including operations and all store-related business, as well as coordinating and overseeing store location selection, renovation, and opening. 2.Formulate and assign sales targets for the managed region, accountable for operating costs, mall discounts, profits, and achieving sales...
-
Regional Operations
1 week ago
Singapore Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
Regional Operations Manager
3 days ago
Singapore APEX TECH MANAGEMENT PTE. LTD. Full timeManage the day-to-day operations including project management, resource allocation, financial planning, and workflow optimization across assigned regions (chiefly, in the Middle East and APAC countries) - Collaborate with senior management to develop and execute regional business strategies and growth plans - Develop and implement operational strategies, and...