Senior Manager/ Manager, Donor Operations

3 days ago


Singapore NCS National Council of Social Service Full time

**[What the role is]**

We are seeking a highly motivated and experienced person to manage the governance and compliance efforts for incoming donations for the Philanthropy Group in NCSS. This role focuses on ensuring that all donations are processed in accordance with relevant laws, regulations, and internal policies, including the Charities Act, Code of Conduct (CoC), the Singapore Government Instruction Manual (IM), and Anti-Money Laundering (AML) guidelines.

**[What you will be working on]**
- Ensure compliance and governance processes for all incoming donations for alignment with statutory and internal requirements.
- Develop, review, and maintain comprehensive SOPs and internal guidelines for the processing, documentation, and handling of donations.
- Ensure adherence to the Charities Act, CoC, Instruction Manual (IM), and relevant internal controls across all donation activities.
- Design and implement Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) controls, including donor due diligence and transaction monitoring procedures.
- Identify and escalate potential suspicious donation transactions in accordance with AML/CFT standards.
- Serve as the primary liaison for internal and external audits, ensuring timely and accurate responses to audit findings related to donation programs.
- Work closely with cross-functional teams (e.g. Finance, IT, Program Operations) to embed governance and compliance best practices in end-to-end donation workflows.
- Provide compliance training and awareness to staff involved in donation-related activities.
- Conduct periodic reviews and risk assessments of donation processes to identify gaps and implement improvements.
- Prepare regular reports for senior management on compliance status, audit outcomes, and governance enhancements.

**[What we are looking for]**

Personal Competencies:
Serving with Heart, Commitment and Purpose

Thinking Clearly and Making Sound Judgements

Data Management & Analysis

Change Management

Business Acumen

Skills Required:
1. Strong knowledge of:
a. Singapore’s Charities Act
b. Code of Conduct (CoC) and Instruction Manual (IM)
c. Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) practices.

2. Demonstrated ability to manage audits and regulatory reviews independently.

3. Strong analytical, documentation, and communication skills.

Experience & Special Certification(s):
2 - 5 years of experience in governance, compliance, internal controls, or audit—preferably within the public sector, charity, or regulated environment.



  • Singapore NLB National Library Board Full time $60,000 - $100,000 per year

    [What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.At NLB, you can look forward to a flexible, hybrid work environment with...

  • Senior Executive

    2 weeks ago


    Singapore Methodist Welfare Services Full time

    Overview The successful candidate will play a key role in supporting the Partnerships & Engagement team, working closely with the Fundraising team. Role & Responsibilities Manage key donor accounts which includes developing engagement/stewardship plans, conducting regular communications and tracking donations Help achieve the fundraising target of the...


  • Singapore ASIA COMMUNITY FOUNDATION LTD. Full time

    **General Purpose** Joining Asia Community Foundation as a Donor Relations Associate offers a unique opportunity for an individual to join a mission-driven startup organisation. Your goal is to support donors in their philanthropic journey through establishing clear processes for the donor experience, preparing relevant materials, managing the donor...

  • Senior Accountant

    2 weeks ago


    Singapore NATURAL CAPITAL MANAGER PTE. LTD. Full time $90,000 - $120,000 per year

    Senior Accountant / AccountantPrimary Duties and ResponsibilitiesThe Senior Accountant/Accountant's role in a private equity fund management set up encompasses the following:accounting, reporting, internal control, administration and compliance functions for the funds and related investment portfolios that the fund manages. The Employee shall undertake...


  • Singapore National University of Singapore Full time

    The Institute of Policy Studies (IPS) is a policy research think-tank in the Lee Kuan Yew School of Public Policy, National University of Singapore. IPS is looking to hire an Executive for its Donor Engagement team. The main responsibilities of the Executive are to assist with donor relations, event management and coordination, and administrative work....


  • Singapore CASA RAUDHA LTD. Full time

    **Job Overview**: The Executive is responsible for supporting the organization’s fundraising efforts, donor engagement, and related administrative activities. This role includes identifying and securing funding opportunities, managing donor relationships, organizing fundraising events, and leveraging digital platforms to enhance outreach and...

  • Analyst

    5 days ago


    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Main Responsibilities (this list is not exhaustive) Working within an investment team to ensure the greatest impact on value for Actis and its’ investors. - Financial modelling to evaluate new investment opportunities - Carry out market research through review of third party research reports, analyse market trends by conducting primary research and...


  • Singapore REACH COMMUNITY SERVICES LTD. Full time

    The Manager / Senior Manager, Community Engagement leads the strategic and operational aspects of community engagement, public relations, fundraising, donor stewardship, volunteer management, and event planning. This role plays a key part in elevating the charity's visibility, strengthening stakeholder relationships, and driving resources to advance its...

  • Associate

    5 days ago


    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore, the incumbent will be part of an exciting team to build the franchise of the business in the region. This hands-on role will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee presentations. Main...

  • Associate

    5 days ago


    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore. This is a hands-on role and requires an understanding, background, and genuine desire to drive best in class performance. This person will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee...