System Engineer

1 week ago


Singapore SAKSOFT PTE LIMITED Full time

**Experience**: 1-5 Years

**Role**: System Engineer

**Key Skills**: Nice Engage Voice Recording systems admin

**Key Responsibilities**:
**Support Unified Comms Systems**
- Maintaining Unified Comms system through preventive maintenance and follow ups on problem resolutions.
- Attending to user requirements and work with vendor to provide solutions.
- Work with other departments for smooth flow of processes and procedures.

**Projects rollout**
- Plan technical deliverables including system enhancements and upgrades to meet project requirements within allocated budget and schedule.
- Plan resource allocation and utilisation across the various project and quarterly releases.
- Monitor and manage risks /issues related to technical delivery.

**Key Requirements**:
1. Skilled in NICE Engage Voice Recording systems administration.

2. Experienced in various roles in Service Delivery, Vendor Management and Incident / Change Management



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