Sales & Relationship Management Associate
6 days ago
StorHub prides itself on being the largest, longest standing, and most popular self storage company in Singapore with great customer service delivery and retention through proactive relationship management and acquisition.
**Job Scope**:
Sales, relationship management, and customer service
Provide before and after-sales service & consultation to all potential customers
Perform administrative support on customer registration and follow-ups
Prepare quotations, invoice generation & payment collection
**Job Requirements**:
Strong sales and customer relationship management
Understands the dynamics of upselling, cross-selling, and is generally passionate about the sales process
Positive and friendly, self-motivated, service-focused, and solution-oriented mindset
Strong team player but able to work proactively on their own on specific projects
Understands the importance of building positive relationships with customers and enjoys this initiative
Commitment to task accomplishment at a high level, unafraid of asking questions for clarity
Pride in ownership of a well-maintained and customer-oriented asset
Customer service focused and can deliver professional, on brand experience
**Experience & Qualifications**:
At least 1 year of prior sales, customer service, and relationship management required
Prior consumer-facing experiences including retail sales will be an added advantage
Personable, outgoing, and unafraid of asking questions in order to progress initiatives
Proficient in Microsoft Office Applications/ Outlook and IT Savvy
Strong command of English an asset
The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.
Diploma/ Advance Diploma
Minimum of 1 year(s) experience needed for this position
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