Advanced Operations Solutions
1 week ago
FIND YOUR 'BETTER' AT AIA
- We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._
- We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives._
If you believe in better, we’d love to hear from you.
About the Role
An intern who will be responsible for supporting the execution and implementation of the system enhancements and projects in Life Operations, namely in Claims Process.
Job Description:
- Understanding in Claims System and Processes in AIA- Provide suggestions to improve business processes and system enhancements.- Participate and understand in business requirements for medium - complex projects- Assist in the development of a clear and concise plan of action for User Acceptance Test (UAT)- Execute testing, analyse, and document test outputs for accuracy and completeness scenarios within the stipulated timelines for medium - complex projects.- Work closely with stakeholders to resolve UAT defects, if any.- Report UAT progress and highlight key areas of risk and issues.- Perform post implementation verification prior to project closure.- Track and monitor the daily reports, escalate cases whenever required.- Communicate and work professionally and work cohesively with colleagues.- Be a team player.
Job Requirements:
- Strong attention to detail and ability to follow test procedures accurately.- Ability to work independently and in a team environment.- Excellent communication and collaboration skills- Flexibility thinking in executing UAT.- Willingness to learn- Familiarity with testing tools and methodologies is a plus
Learning Outcome:
By the end of the internship, the intern will be able to understand the claims system process in AIA. He/she will be assigned to a medium - complex level enhancement ticket / project and complete the execution of assignment end to end starting from user requirement gathering to actual deployment into our production system. In this process, he/she will able to independently execute user acceptance testing for claims system, demonstrating the ability to understand business requirements, document test results and collaborate with different stakeholders to ensure that the system enhancement meet business needs and quality standards.- Believe in better with AIA
- If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._
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