Advanced Client Data Solutions Team Leader

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.

Role Overview

The individual in this position will be expected to:

- Quickly become a trusted advisor to case teams on technology and workflows and ensure their successful execution;
- Lead complex projects with a high degree of attorney and client satisfaction throughout;
- Support building and lead a team of Advanced Client Data Solutions Advisors, Project Managers and Project Coordinators in the APAC region to service clients and case teams alike;
- Assist Advanced Client Data Solutions Advisors, Project Managers, and Project Coordinators with tasks on complex projects;
- Communicate frequently with case teams and service providers and ensure projects remain defensible, on time, and within budget;
- Deploy analytics in complex matters and help disseminate understanding of their uses and benefits throughout the firm; and
- Train other department members on advanced technologies and workflows, process improvement and change management, and otherwise execute the Advanced Client Data Solutions department strategy.

Key Responsibilities/Accountabilities
- Help recruit and supervise Advanced Client Data Solutions Advisors, Project Managers, and Project Coordinators.
- Assist Head of e-discovery and HLTech leadership team in establishing and enforcing policies, processes, best practices, and standard operating procedures.
- Consult with case teams and clients to develop analytics and machine learning strategies and custom workflows, and ensure their successful execution in complex litigation and investigations.
- Consult with case teams and clients on e-discovery technology and best practices.
- Lead complex litigation support projects as primary point of contact and manage all activities and workflows.
- Act as a technical advisor and conduct training on analytics, machine learning, and review tools for case teams and Advanced Client Data Solutions personnel.
- Act as the point of contact for document review teams in the region.
- Encourage case teams to leverage internal resources and the firm’s managed services program.
- Maintain and improve best practices and standard operating procedures in consultation with Advanced Client Data Solutions Advisors and Team Leads.
- Help execute on strategies for disparate data sources, including structured, unstructured, mobile, and cloud data.
- Ensure e-discovery specifications and deliverables conform to case requirements, including with respect to processing and production.
- Anticipate, prevent, identify, and resolve issues.
- Maintain defensible documentation at all times.
- Establish project milestones, provide status reports, and conduct meetings with service providers and case teams to keep projects on track.
- Support clients on the technical elements of document preservation, assisting with data collection and extraction from cloud based systems such as Microsoft Office 365 and Google Mail/Docs in a defensible way.
- Develop cost estimates, advise clients on minimising costs, and ensure projects are completed on time and within budget.
- Delegate appropriate tasks to vendors and internal resources.
- Assist and take initiative with firm and departmental projects as required.
- Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.
- All members of the firm are expected to participate in our Responsible Business program

Qualifications and Training
- 7-10 years working in e-discovery or a similar background preferred
- 5+ years’ experience leading complex e-discovery projects
- RCA, and Relativity Analytics certifications preferred
- Brainspace certification preferred
- Degree in computer science, data analytics, information management, or related field a plus
- Review management experience a plus

Skills and Experience
- Self-starter with high levels of initiative and a pro-active approach to problem solving
- Experience in building and managing high performing teams
- Proficiency with Relativity and Relativity Structured Analytics
- Experience with advanced analytics tools such as Brainspace or NexLP
- Workflow development and execution incorporating advanced technologies
- Comprehensive understanding of e-discovery best practices, including preservation, collection, culling, processing, review, and production protocols
- Ability to understand the perspective and anticipate the needs of lawyers
- Ability to build rapport with lawyers, staff, clients, and vendors at all levels
- Ability to work in a team setting and independently with mínimal supervision
- Ability to meet changing deadlines, work under pressure, and balance competing demands
- Strong organizational and project management skills
- Strong attention to detail and the big picture as appropriate on projects
- Ability to anticipate and solve practical problems, dealing with a variety of variab