Manager, Co-curricular Development, Office of Dean

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Manager, Co-Curricular Development, Office of Dean of Students

RESPONSIBILITIES
- Manage SMU’s Co-Curricular Activities Management System
- In charge of planning, implementation and maintenance of the Integrated Co-Curricular Management System (ICMS).
- Managing, operating and performing troubleshooting on the system’s infrastructure to meet SMU's needs with a high level of service availability and reliability, while also supporting projects for system and/or process enhancements.
- Plan, formulate and enhance processes to support the needs of SMU community in the area of co-curricular involvement, and in generating, measuring and documenting learning outcomes in the co-curricular space.
- Implement operating policies, timelines and related procedures to facilitate user/stakeholder compliance and smooth handover between users.
- Perform daily system related operations support as well as liaising with vendors and internal stakeholders (e.g. SOCI staff, students) on all ICMS matters..
- Provide support and consultancy of the ICMS to direct users in the areas of record-management pertaining to student organization and activities.
- Responsible for updating user (staff and students) manuals that are available for the ICMS platform, and ensuring effective and regular communication to users.
- Generate and analyse reports
- Implement SMU’s Co-Curricular Learning Framework
- Contribute to the planning and implementing all aspects of SMU’s co-curricular learning framework - from generating and measuring student learning to evaluating and documenting student learning.
- Facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) through the co-curricular learning framework.
- Support the assessment of students’ attainment of the SMU Graduate Learning Outcomes (GLOs) in the co-curricular space through their participation in a whole range of student organisations and activities.
- Manage the accurate documentation of students’ learning and the timely generation of CCA Records.
- Collect, analyse and report on data pertaining to co-curricular learning.
- Educate, familiarise and create awareness among internal stakeholders on the co-curricular learning framework and relevant processes.
- Monitor and analyse stakeholder requirements to recommend changes for improved workflow and outcomes.
- Contribute to the design and delivery of Co-Curricular Learning experiences
- Co-ordinate programmes/activities/events at the department level, including (but not limited to) sustainability and student wellbeing initiatives.
- Manage working relationships with other units, offices and external parties to the highest degree of professionalism.
- Any other roles and responsibilities as assigned by the Reporting Officer.

QUALIFICATIONS
- Degree preferably in Systems Management / Education or similar fields.
- At least 3 years of experience in systems management and operations, as well as education and/or pedagogy.
- Ability to operate digital systems for the management of student records, including the ability to perform basic coding.
- Knowledge and experience in designing and delivering co-curricular experiences.
- Knowledge of assessment of learning outcomes.
- Possess strong organisational, analytical and administrative capabilities.
- Self-motivated with strong inter-personal and problem-solving skills.
- Excellent communication skills, both written and verbal.
- Able to work synergistically, collaboratively as well as independently.
- Have a passion for education.

OTHER INFORMATION

**#LI-ST1