Senior Fraud Risk Investigation

3 days ago

Singapore Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Review and assess reported cases, incidents for fraud and corruption breaches
- Investigate into report cases for fraud and corruption breaches which include evidence and fact gathering; analysis of data and conducting interviews with alleged perpetrators
- Collaborate with stakeholders for root cause analysis; understand current systems’ capabilities and limitations, business processes, identify loopholes and opportunities for internal fraud and identify solutions for improvement and preventive measures
- Provide guidance to local stakeholders including investigation strategy and direction
- Manage detection initiatives and special reviews end-to-end: Identify issues, develop hypotheses, gather and analyze data, and present findings and recommendations or solutions
- Liaise and collaborate with various business and functions for process and SOPs optimization where required for anti-fraud controls
- Conduct special reviews as and when required, in areas that require specific safeguards or high fraud risks
- Develop regional education and communications materials and plans related to fraud prevention
- Other ad-hoc duties as assigned

**Requirements**:

- Bachelor degree or above in Finance / Accounting, or relevant practical experience
- At least 4 years of relevant work experience in fraud risk management, forensic accountancy, investigations, security and compliance or similar fields where investigative skills and approaches are employed
- Strong communicator, influencer with ability to work cross functionally and internationally across different jurisdictions and cultures
- Strong project management skills and self-independence to drive project deadlines
- Positive growth mindset and able to work autonomously
- Strong sense of integrity, self-driven, inquisitive and resourceful
- Adaptive to a fast paced and dynamic environment
- Practical knowledge of fraud investigation, including the extent, pattern, cause of fraud, fraud prevention, fraud risk assessment, management and reporting
- Ability to see a bigger picture and put together the findings of fraud investigations articulately, clearly, concisely and accurately.
- Demonstrates ability to think and question logically
- Professional qualifications such as ICA, CPA and/or CFE credentials is a plus
- Exposure to SQL is a plus
- Possess strong analytical skills and sensitivity to data
- Experience with stakeholder management
- Able to challenge the status quo in an articulate and constructive manner

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