Fraud Risk Investigation

3 days ago

Singapore Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Track and monitor cases across various markets
- Review and assess reported cases, incidents for fraud and corruption breaches
- Evidence and fact gathering via various means and sources; analysis of data and maintain proper documentation of findings
- Collaborate with stakeholders for root cause analysis; understand current systems’ capabilities and limitations, business processes, identify loopholes and opportunities for internal fraud and identify solutions for improvement and preventive measures
- Liaise and collaborate with various business and functions for process or SOPs optimization where required for anti-fraud controls
- Develop regional education and communications materials and plans related to fraud prevention
- Adapt and react quickly to changing needs and business decisions
- Other ad-hoc duties as assigned

**Requirements**:

- Bachelor degree or above in Finance / Accounting, or relevant practical experience
- At least 4 years of relevant work experience in fraud risk management, forensic accountancy, investigations, security and compliance or similar fields where investigative skills and approaches are employed
- Strong communicator, influencer with ability to work cross functionally and internationally across different jurisdictions and cultures
- Strong project management skills and self-independence to drive project deadlines
- Positive growth mindset and able to work autonomously
- Strong sense of integrity, self-driven, inquisitive and resourceful
- Adaptive to a fast paced and dynamic environment
- Practical knowledge of fraud investigation, including the extent, pattern, cause of fraud, fraud prevention, fraud risk assessment, management and reporting
- Ability to see a bigger picture and put together the findings of fraud investigations articulately, clearly, concisely and accurately.
- Demonstrates ability to think and question logically
- Professional qualifications such as ICA, CPA and/or CFE credentials is a plus
- Exposure to SQL is a plus
- Possess strong analytical skills and sensitivity to data
- Experience with stakeholder management
- Able to challenge the status quo in an articulate and constructive manner

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