Senior Executive, Warranty
3 days ago
Our Client, in the **Automotive Industry **located in **Central **has opening for **Senior Executive, Warranty.
- 5 Days Work
- Variable Bonus Well-Known MNC
**Responsibilities**:
- Act as key contact point to resolve issue related to Warranty
- Responsible for all Cars & Bikes Warranty / Campaign KPIs
- Responsible for resolving all Cars & Bikes Warranty and Campaign issues
- Responsible for all Cars & Bikes Delivery stop violation
- Responsible for all Cars & Bikes WIP Status
- Prepare the Monthly Reports to Aftersales Director
- Ensure all Cars & Bikes Warranty procedure is in accordance with
- guidelines
- Process improvement with implementation to enhance and maintain the quality standards of Warranty
- Dissemination of New Warranty Implementation / New Guidelines to the Service center and Workshop
- Monitor and evaluate all Cars & Bikes claim rejection to reduce write off settlement with not more than set target
- Monitor on CN weekly rejection monthly on the top 3 rejection, information will be shared to the workshop & service center on the common fault for improvement
- Prepare rejection report to conduct Internal Audit quarterly for all centers
- Monthly Internal Audit for Warranty Parts storage
- Weekly WIP report monitoring to ensure all WIP is closed in a timely manner with reminder send to Service Managers/ Executives to follow up Monitor and rectify outstanding WIP with all Service Centers
**Requirements**:
- Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
- Proficiency in Computer skills such as Microsoft office A team player as well as possess leadership skill
the **FOLLOWING FORMAT **to facilitate the short listing process;
Attachment of **CV’s **in **MSWORD FORMAT**
Resumes please **INCLUDE**:
- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary Date of availability / Notice Period
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.
**Chia Kim Wai Terry**
**Reg No: R23111838**
**EA No: 19C9570
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