Product Manager

(This position is with our CardUp team)

CardUp is on a mission to provide individuals and businesses with a better way to pay and get paid. Our payment platform simplifies the lives of business owners, bringing both payments and collections into one easy-to-use digital platform. These no-code solutions improve cash flow management, unlock rewards on existing cards and save time through automation, all with no software implementation or setup time.

At our core, we allow any big expense - previously made by cash, cheque, or bank transfer - to be shifted onto a credit card. This includes expenses that traditionally have not accepted cards. Examples include rent, insurance premiums, payroll, supplier invoices and more. In addition, we equip businesses with the tools needed to automate payment processing, helping them save time whilst staying in control of their finances.

CardUp operates regionally across Singapore, Hong Kong and Malaysia, and is licensed by the Monetary Authority of Singapore (MAS) as a Major Payment Institution under the Payment Services Act.

As a Product Manager, you are passionate about building products that consumers and businesses love.

You’ll take a data driven approach to improve your product and drive business growth. You’re obsessive about understanding customer behaviour, and are always finding new ways to improve customer experience, conversion, retention and monetisation.

In our fast-paced environment, you will be fully hands-on, wearing multiple hats to drive the product lifecycle. You'll own product strategy, roadmap prioritisation, research, experimentation, design prototyping, requirements definition, sprint management, testing, analytics, go-to-market strategy in collaboration with other teams, and more.

**_ Ultimately: You own the outcome - to make your products a business success._**

**Key Responsibilities**:

- Analyse data on user behaviour, market insights and business needs to inform decision making on product features, growth strategies and roadmap prioritisation.
- Drive customer research, usability testing and user interviews to identify actionable insights to drive growth and customer satisfaction.
- Test and validate new ideas that fill product gaps, grow market share and drive growth.
- Translate product strategy and initiatives into detailed requirements and prototypes for implementation.
- Manage new product feature development to ensure seamless implementation in partnership our our engineering team.
- Own the go-to-market and commercialisation of your product and ancillary features to maximise customer adoption and revenue growth.

**Requirements**:

- At least 5 year’s experience in product management.
- MS/BS degree in computer science, math’s or engineering preferred.
- Proven track record of developing and launching new tech products and managing the end to end technical product lifecycle.
- Comfortable working with large data sets and presenting insights and recommendations.
- Team player — no politics
- High sense of urgency and ownership.
- Personal qualities of integrity, credibility and quality.
- Comfortable working in an ambiguous, fast-moving environment.

**Benefits**
- Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
- Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
- Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
- Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit
- Learning & Development: We believe learning should never end and we support everyone with self-learning L&D allowances.
- Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity