Regional System and Process Lead

**Location**
- Singapore, Singapore

**Job ID**
- 0000014389

**Category**
- Supply Chain

**As part of The LEGO Group’s long-term growth strategy and expansion into Asia, we are seeking talent to help secure our growth and success.**

LEGO brand has been in APAC market for many years, however as we further want to Globalize and Innovate the LEGO System in Play we are seeking ambitious and skilled people who will join us on this journey.

**As a System & Process Lead, he/she will be the point lead towards Planning Tools and Systems support and development, Data Integrity, Demand Planning process optimisation. The person is also required to onboard new team members and stakeholders on data points, systems and process.**

**Core Responsibilities**:

- Design, Govern and standardize Regional Demand Planning tools and processes to synergise with both Global and BU Demand Planning processes to align to common business requirements.
- Be the APAC voice in Super User Networks and collaborate with other Market Groups on the future design and improvement of tools and processes.
- Design and orchestrates the implementation of demand planning processes and/or automated solutions to address process pain points, system gaps, controls, and business and functional requirements
- Lead TLG Demand Planning Training, onboard new demand planners and provide end user training for future continuous improvement of Demand Planning systems and tools.
- Monitor data ingestion to identify error exceptions and ensure operational integrity to support the delivery of weekly and monthly demand signals to downstream Global and MG processes.
- Key escalation point towards end user of the Demand Planning tools on 1st level issue resolution
- Collaborate with stakeholders across functions to identify and resolve identified discrepancies to ensure end-to-end processes and capabilities are cohesive and coherent
- Establish capabilities within both Regional and BU Demand Planning, including Continuous Improvement to stay relevant and be proactive to changes
- Translating business goals and metrics into business process outcomes and related business cases for specific projects.
- Data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.

**Do you have what it takes?**
- More than 5 years experience with degree in operations, **project management**, supply chain management, business or engineering.
- Tertiary qualifications in project management, such as ones from the Project Management Institute (PMI), or supply chain/operations certification, such as APICS or CPIM, are preferred.
- Ability to work within high-performing teams in highly collaborative environment.
- Comfortable working with big data, multiple systems and complex workflows.
- Experience in proactively driving end-to-end continuous improvement that positively affect all stakeholders.
- Some direct experience in Demand Planning/ S&OP will be an advantage.
- Ability to lead indirectly with strong influencing skills.
- Able to cut through complexity and clutter to identify issues, root cause and define resolutions.
- Able to operate in ambiguous environment while building trust and relationship within and outside of immediate team

**This would be nice to have**
- Experience with senior level stakeholder management of a business relationship
- Experience working simultaneously with various cultures preferred
- Ability to travel both domestic and international
- Experienced using IT as an enabler for increased performance, working with SAP, APO, BI and Excel.

**What’s in it for you?**:
**Here are some of what to expect**:
**Family Care Leave** - We offer enhanced paid leave options for those important times.-
**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.-
**Wellness** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.-
**Colleague Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.-
**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.-
**Your workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal emplo