Channel Sales Engineer

**EXCLUSIVE NETWORKS** |**Introduction**

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

**DUTIES AND RESPONSIBILITIES** |**About the role**

Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings)

**As the Channel Sales Engineer, you will**:

- Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings)
- Develop working proficiency on products and technologies through self-directed and formal training
- Responsible for qualifying requests for POC
- Set POC objectives with customer based on:

- Target loan duration of 2 weeks
- To drive POC for expected closure within the same quarter
- Independently present vendors solution to end users during the first customer meeting with the exception of:

- C-level audience is present
- CIO/CTO/Technical Evaluators are involved in first meeting
- Strategic named accounts where vendors have indicated they want to be engaged from start of opportunity
- Managing key partners for the line of business with the Product Manager(s)
- Provide updates and training to partners from time to time.
- Developing un-named end user accounts and partners / resellers jointly identified with Product Manager(s)
- Build and maintain strong relationships with channel partners SE team, acting as a trusted advisor to help them achieve their technical goals.

**QUALIFICATIONS AND EXPERIENCE**|**About you**

**The ideal Channel Sales Engineer**:

- Degree / Diploma in IT / Computer Studies or equivalent
- Min 3 years hands on experience in deployment and troubleshooting complex multi-vendor network issues in LAN and WAN networks
- Strong knowledge of security and networking infrastructure environments, including SOAR platforms (e.g., Palo Alto Cortex XSOAR, Splunk SOAR, IBM Resilient).
- Experience with SOAR technologies: Demonstrated experience in the architecture, deployment, and use of SOAR platforms, including building playbooks and automation for incident response, threat hunting, and operational workflows.
- Strong understanding of SOC operations: Familiarity with security incident response processes and the role SOAR solutions play in automating and streamlining SOC workflows.
- Proficiency in API integrations: Experience in integrating various security tools (e.g., SIEM, EDR, Threat Intelligence platforms) with SOAR solutions.
- Process good analytical, communication and interpersonal skill
- Self motivate, independent and ability to multi-task
- Continuous relevant certifications by respective products is required

**WHO ARE EXCLUSIVE NETWORKS?** |**Why work for us**

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

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**Our benefits include**:

- Medical Insurance
- Flexi-benefits
- Birthday Leave
- Employee Care Scheme