Technical Manager

4 days ago


Singapore TECHSOURCE SYSTEMS PTE LTD Full time

**Job Summary**

This role is based in Singapore and will report to our CEO/Director. In this role, you will work closely with the Techsource Management Team, the sales & marketing teams and the Mathworks technical, development and marketing teams to maximize the effectiveness of your team. As an Application Engineering Manager, you will need to have a strong industry background and preferably customer-facing experience to be able to understand and lead the team on delivering customer value with MathWorks solutions and services.

**Responsibilities**
- Lead a team of Application Engineers in executing on the Sales team’s goals and strategy, enabling customer success through a deep understanding of MathWorks tools, and building technical and management networks at key customer locations.
- Hire and ramp up new Application Engineers as the need arises.
- Provide coaching and guidance on customer relationship management, responsiveness, and teamwork in providing technical support to our customers. Provide ongoing coaching to team members to ensure their growth and development.
- Collaborate with the Sales and Marketing teams and leadership to help grow the business.
- Establish and evolve effective business and team goals, strategies and processes through collaboration with the local and global leadership teams.
- Personally engage in select customer activities and manage select customer relationships.
- Experience engaging in thought leadership through publications and or public speaking opportunities eg: Seminars, conferences is a plus

**Requirements**:

- A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required.
- 2 years management experience is required.
- Knowledge of the R&D processes of hardware and software systems
- Understanding the value of MATLAB/Simulink (or similar products) to our various industry verticals is essential
- Proficient in professional leadership, managing direct reports, and developing high performing technical teams
- Experience managing a team of five plus direct reports
- Customer and business savvy
- Strong conflict resolution skills
- Excellent verbal and written communication skills
- Regular travel within ASEAN and occasional international travel.
- Experience working in cross-functional teams in a collaborative manner



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