Food Court
5 days ago
**Roles & Responsibilities**
- Assist the Outlet Manager in daily business activities, ensuring compliance with SOPs.
- Monitor and ensure food-court’s preventive maintenance is carried out as per approved plan.
- Liaise with stall tenants and third-party services to uphold policies.
- Track KPIs and manage POS system for daily sales record.
- Liaise with Government Statutory Board, landlord and 3rd party service providers
- Schedule staff to maintain effective and full operational capacity.
- Manage tenants and to achieve 100% stall occupancy.
- Ensure property cleanliness and organisation.
- Oversee training on food handling and safety standards.
- Responsible for ordering, receiving and checking of goods and supplies
- Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.
**Essential Skills & Requirements**:
- At least an 'O' Level, higher education level is preferred.
- NEA ECC Certification is preferred.
- Possess a valid Food hygiene certificate 拥有有效的食品卫生证书
- Preferably with food stall tenant contacts.
- Good to have experience in using Infotech attendance and scheduling module.
- Minimum 2 years of relevant experience.
- Must be able to communicate in Mandarin to liaise with Mandarin-speaking colleagues and suppliers.
- Hands-on problem-solving skills related to food court / coffee shop operations and services.
- Ability to foster positive working relationships.
- Ability to assist in hiring and training new staff.
- Monitor and maintain stall inventory.
**职位与职责**
**-**协助店铺经理处理日常业务活动,确保遵守标准操作程序(SOP)。
- 监督并确保根据批准的计划进行食品广场的预防性维护。
- 与摊位租户及第三方服务提供商保持沟通,确保政策得到遵守。
- 跟踪关键绩效指标(KPIs)并管理销售点(POS)系统的日常销售记录。
- 与政府法定机构、房东及第三方服务提供商保持联系。
- 安排员工的排班,确保有效的运营能力。
- 管理租户,确保摊位100%入住率。
- 确保物业的清洁和有序。
- 监督食品处理和安全标准的培训。
- 负责订购、接收和检查货物与供应品。
- 必须能够适应每周6天工作制,包括延长工作时间、轮班、周末及公共假期工作。
**必备技能与要求:**
- 至少拥有 “O” 水准,具有更高学历者优先。
- 优先考虑持有NEA ECC认证者。
- 拥有有效的食品卫生证书。
- 具有食品摊位租户联系者优先。
- 有使用Infotech考勤和排班模块的经验者优先。
- 至少2年相关工作经验。
- 必须能够用普通话与讲普通话的同事和供应商沟通。
- 具备与食品广场/咖啡店运营和服务相关的实用问题解决能力。
- 能够建立积极的工作关系。
- 具备咖啡制作技能者优先。
- 能协助招聘和培训新员工。
- 监控和维护摊位库存
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