Food Court Manager
14 hours ago
Roles & Responsibilities
Operational Management:
- Manage all daily business activities autonomously, ensuring strict adherence to company SOPs and regulatory standards.
- Oversee the preventive maintenance program for the food court(s) to ensure all equipment and facilities are in optimal condition.
- Ensure the highest standards of property cleanliness, hygiene, and organization are consistently maintained.
Tenant & Stakeholder Relations:
- Serve as the primary point of contact for stall tenants, fostering a collaborative and professional relationship.
- Manage tenant contracts and relations to achieve and sustain 100% stall occupancy.
- Act as the key liaison with government statutory boards (e.g., NEA, SFA), landlords, and third-party service providers.
Administrative & Financial Duties:
- Monitor key performance indicators (KPIs) and manage the POS system for accurate daily sales tracking and reporting.
- Take full responsibility for the ordering, receiving, and quality control of goods and supplies.
- Monitor and manage stall inventory levels to prevent shortages or overstocking.
Staff Management & Training:
- Schedule and deploy staff effectively to maintain full operational capacity across all shifts.
- Oversee and conduct training sessions on food handling, safety standards, and company procedures.
- Assist in the hiring, onboarding, and training of new staff members.
Essential Skills & Requirements:
- Minimum of 2 years of relevant experience in F&B management, preferably in a food court or coffee shop setting.
- Proven ability to independently manage the end-to-end operations of multiple outlets (1-3).
- Possess a valid Food Hygiene Certificate; NEA ECC Certification is a strong advantage.
- Strong hands-on problem-solving skills specific to food court operations.
- Demonstrated ability to build and maintain positive working relationships with tenants, staff, and external partners.
- Ability to work a 6-day work week, including extended hours, shifts, weekends, and public holidays.
Preferred Skills:
- Experience with Infotech attendance and scheduling modules.
- Existing network of contacts with potential food stall tenants.
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