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Customer Service Ambassador

2 weeks ago

Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

Our Client, in the **Automotive Industry **located in the **Central **has opening for **Customer Service Ambassador.**

**Responsibilities**:

- To provide excellent customer service deliverance to customer’s rental needs
- To help with the increase of revenue in Short-term rental Department
- Allocate and assign customer’s vehicle rental reservations.
- Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover)
- Provide 1st level of customer handlings on feedback and complaints
- Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices
- Reconciliation of Check-In List and rental charges
- Administer online bookings, cashcard, traffic offences, etc.
- Assist and execute any ad-hoc projects and assignments by direct reports and line managers
- Recovery of debtors list
- Mailings of Tax Invoices
- Assist with outbound rentals by customers and coordinates with HAP on the bookings.
- Assist with car washing and petrol top up in emergency cases

**Requirements**:

- GCE N & O Level and above
- Class 3 license is mandatory
- Basic computer literacy on Microsoft Office

the **FOLLOWING FORMAT **to facilitate the short listing process;
Attachment of CV’s in **MS WORD FORMAT**

Resumes please **INCLUDE**:

- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

**Kyan Hou Shenglong**

**Reg No: R1435754**

**EA No: 19C9570