Customer Services Assistant/executive

1 day ago

Changi, Singapore Dimerco Express Singapore Pte Ltd Full time

**Responsibilities**:

- Manage all daily air import operations and documentation.
- Monitor air freight shipments, logistics, and trucking using the in-house system.
- Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
- Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
- Manage costing and billing, and ensure timely payment from customers.
- Handle customer inquiries promptly and effectively.
- Maintain accurate and organized document filing.
- Other assignment assigned by the management

**Job Requirements**
- Minimum 1-2 years related working experience, preferably in freight forwarding industry
- Proficient with Microsoft Excel
- Ability to multi-task, prioritize, and manage time effectively
- Exceptional customer service and follow up skills
- Good team player with good interpersonal and communication skills

**Job Types**: Full-time, Permanent

Pay: $2,600.00 - $3,500.00 per month

Schedule:

- Day shift

Work Location: In person

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