Facilities Office Manager

1 day ago

Singapore Steelcase Full time

The Facilities Office Manager at Steelcase is a crucial role responsible for managing our showroom from an experiential lens and providing exceptional customer support. In addition to showroom management, this position involves handling various administrative tasks.

The role plays a pivotal role in ensuring a seamless and enjoyable experience for our customers while efficiently managing office operations.

**This is a full-time, permanent role.**

**Office address**:
**57 Mohamed Sultan Road #02-05 Sultan Link, 238997**

**Customer Experience Management**
- Create a welcoming and engaging environment for customers, ensuring a positive experience.
- Interact with customers, understanding their needs, and provide knowledgeable assistance regarding Steelcase products.
- Conduct product demonstrations and presentations to prospective clients, showcasing the features and benefits of Steelcase products.
- Stay updated on the latest information about Steelcase products, including features, specifications, and benefits.

**Facility Maintenance**
- Collaborate with building management to promptly address facility-related issues.
- Ensure compliance with health and safety regulations, implementing necessary protocols to maintain a safe environment.
- Coordinate with external service providers for repairs, maintenance, and security system operations.
- Identify opportunities for collaboration/showcase of surrounding spaces

**Customer Relationship Management**
- Cultivate positive relationships with customers, ensuring their satisfaction and loyalty.
- Respond to customer inquiries, concerns, and complaints in a professional and timely manner.
- Collaborate with the sales team to identify and fulfill customer needs and preferences.
- Gather customer feedback and insights to continuously improve the overall experience.

**Office Operations Management**
- Perform general administrative tasks to ensure smooth office operations.
- Manage vendor relationships and communicate effectively with them.
- Monitor and maintain office supplies, including inventory management, restocking, and placing orders.
- Coordinate with vendors for the procurement of office materials, furniture, and equipment.
- Organize and coordinate office events and meetings, including scheduling, room setup, and catering arrangements.
- Handle incoming and outgoing mail and packages efficiently.

**What you will need**:

- Proven experience as a Facilities/Office Manager or similar role.
- Strong customer service skills with a focus on creating exceptional experiences.
- Excellent communication and interpersonal skills.
- Organized and detail-oriented with the ability to multitask and prioritize effectively.
- Knowledge of facility management principles and best practices.
- Familiarity with office equipment and procurement processes.
- Ability to work both independently and collaboratively in a team environment.
- Showroom is maintained to a very high standard at all times.
- Completion of tasks according to specified timeframes.
- Ensure all appropriate safety certification renewal and safe keeping in the office.

  • Facilities Manager

    1 day ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    You will be responsible for the day-to-day facilities management service to our client, managing camps that focus on Outdoor Adventures Activities. You will be part of a team to develop and maintain partnership with the client, main contractors and/or vendors. You shall be responsible for the management of facilities services to our client. You will...

  • Facilities Maintenance Officer

    3 days ago

    Singapore CERTIS INTEGRATED FACILITIES MANAGEMENT PTE. LTD. Full time

    Job Responsibilities: - Lead a team of Technician for all facilities management activities which include controlling and implementing operations - Attend to and oversee all electrical, mechanical and maintenance works - Monitor facilities project to ensure on time deliveries. Job Requirements: - Minimum a recognized Diploma in Building Services /...

  • Assistant Facilities Manager

    2 weeks ago

    Singapore CPG Facilities Management Full time $60,000 - $80,000 per year

    You will supervise and lead the night shift Operations team in managing the overall operation, maintenance of client's premises, execution of technical inspections and general upkeep of the property and facilities during overnight hours.Manage the building's facilities during the night shift, including but not limited to monitoring critical systems (power...

  • Assistant Facilities Manager

    4 days ago

    Singapore CPG Facilities Management Full time

    You will supervise and lead the night shift Operations team in managing the overall operation, maintenance of client’s premises, execution of technical inspections and general upkeep of the property and facilities during overnight hours. Manage the building’s facilities during the night shift, including but not limited to monitoring critical systems...

  • Facilities Manager

    2 weeks ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    We are seeking a highly skilled Facilities Manager (M&E) with expertise in Mechanical & Electrical (M&E) systems and hard services management. This role demands advanced technical proficiency in water treatment, generators, sewage treatment plant, plumbing, electrical, and facilities management (FM) technology. The ideal candidate will lead technical...

  • Facility Manager

    4 days ago

    Singapore Savills Facilities Management Full time

    Overview The Site Manager will serve as the single point of contact for all Facilities Management (FM) operations and site management matters. This role oversees both technical and administrative teams to ensure smooth daily operations, financial accountability, vendor performance, and delivery of high-quality FM services that meet client expectations....

  • Facilities Manager

    7 days ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    **Responsibilities**: - Supervise the Operations team in managing M&E systems, preventive maintenance, technical inspections, audits, and daily facility upkeep. Mentor staff to ensure compliance with safety, performance, and technical standards. - Oversee asset enhancement, contractor supervision (planned/ad-hoc works), and compliance with service...

  • Assistant Facilities Manager

    7 days ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    **Working Location: Upper Thomson** - Provide facilities management services for our clients' site in various locations around Singapore. This includes scheduling preventative and breakdown maintenance for M&E services, Building Services, cleaning, pest control, horticulture and providing security management through our appointed term/ sub-contractors. -...

  • Assistant Facilities Manager

    1 day ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    Provide Facilities Management services. This includes preventative maintenance, pest control, horticulture, security management. - Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences. - Supervise upgrading projects under your care. - Any other ad-hoc duties assigned by...

  • Assistant Facilities Manager

    4 days ago

    Singapore CPG Facilities Management Pte Ltd Full time

    Responsibilities You will supervise and lead the night shift Operations team in managing the overall operation, maintenance of client’s premises, execution of technical inspections and general upkeep of the property and facilities during overnight hours. Manage the building’s facilities during the night shift, including but not limited to monitoring...