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Counter Manager

2 weeks ago

Singapore Eight Talons Consulting Pte Ltd Full time

**What’s in it for you?**

**The role**
- Manage the daily operations of the beauty cosmetics counter, ensuring the highest level of customer service and maintaining brand standards.
- Lead and inspire a team of beauty advisors, providing guidance, training, and coaching to enhance their product knowledge and sales skills.
- Set sales targets and monitor performance, implementing strategies to achieve and exceed sales goals.
- Foster a customer-centric culture, ensuring that every customer receives personalized attention and a memorable shopping experience.
- Stay updated on the latest beauty trends, product launches, and industry developments to provide expert advice and recommendations to customers.
- Build and maintain strong relationships with customers, offering tailored beauty solutions and developing a loyal client base.
- Effectively manage inventory levels, ensuring adequate stock and product assortment to meet customer demands.
- Collaborate with the store management team to execute promotional activities, events, and visual merchandising initiatives.
- Handle customer inquiries, concerns, and complaints in a professional and empathetic manner, striving to achieve customer satisfaction.
- Previous experience in a leadership role within the beauty cosmetics industry is highly desirable.
- A deep passion for beauty and cosmetics, with a strong knowledge of skincare, makeup, and fragrance products.
- Proven sales and customer service experience, with a track record of achieving targets and driving business growth.
- Excellent leadership and team management skills, with the ability to motivate and inspire a team to deliver exceptional results.
- Exceptional communication and interpersonal skills, with the ability to build rapport and establish long-term customer relationships.
- Up-to-date knowledge of beauty trends, industry developments, and competitor activities.
- Flexibility to work evenings, weekends, and holidays as required.
- Impeccable grooming, presentation, and a keen sense of style, reflecting the high standards of our brand.
- We appreciate your interest in our opportunity. _
- EA Licence No. 21C0676_
- Company Reg No. 202119867G_