Field Service Engineer

**Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed...

**Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed...

**Job Purpose** Provide installation, troubleshooting, repairs, testing and maintenance of field devices professionally, delivering service success that maximizes customer satisfaction. **Personal Attributes & Characteristics** - Passionate and willingness to do and learn new things. - Able to provide a meticulous work attitude. - A good team player with...

**Responsibilities**: - Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot - Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation -...

Responsibilities: - Install, test and commission new equipment at customers’ sites - Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance - Perform other technical tasks as assigned - Provide and maintain good customer service to customers **Requirements**: - Nitec/Higher Nitec in Mechatronics/Mechanical...

**Responsibilities**: - Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot - Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation -...

Description As a Field Operations Engineer specializing in Submarine Cable Landing Stations, you will be a pivotal member of our team, responsible for ensuring the seamless operation and maintenance of our critical submarine cable infrastructure. This hands-on role involves applying your expertise in SDH, DWDM, and Ethernet technologies to manage daily...

Responsibilities: - Daily checking of commercial pipelines for any new and upcoming robot deployments - Assignment of Field Service Engineers for deployment processes and making necessary adjustments to resource allocation when necessary (e.g. to cater for any last minute, more prioritized deployments) - Arrange for customer User Acceptance Tests (UAT), and...

Description Job Responsibilities: 1. Standards Development & Governance: Develop, document, and maintain comprehensive global standards, SOPs, and service level agreements for all aftersales distributors and dealers. Lead the annual store assessment and grading program to measure compliance and performance. Conduct regular audits and checks to ensure...

**Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Associate Engineer is to provide efficient and quality PM service, logistic & administration support to...