Field Service Engineer
1 day ago
**Responsibilities**:
- Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
- Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
- Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
- Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
- Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
- Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
- Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
- Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes
**Requirements**:
- Minimum Diploma in Engineering or other related fields
- 2 years of experience in servicing electronic and mechanical equipment / machines.
- Experience with troubleshooting and debugging hardware, electronics, and software.
- Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
- Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Strong communication skills in English (both oral and written)
- Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
- Able to perform simple network configuration.
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $3,500.00 per month
Schedule:
- Monday to Friday
Work Location: In person
-
Field Service Engineer
1 day ago
Serangoon, Singapore ASML Full time**Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed...
-
Field Service Engineer
1 day ago
Serangoon, Singapore Kabam Robotics Full time**Job Purpose** Provide installation, troubleshooting, repairs, testing and maintenance of field devices professionally, delivering service success that maximizes customer satisfaction. **Personal Attributes & Characteristics** - Passionate and willingness to do and learn new things. - Able to provide a meticulous work attitude. - A good team player with...
-
Field Service Engineer
1 day ago
Serangoon, Singapore ECSAL TECHNOLOGIES PTE. LTD. Full timeResponsibilities: - Install, test and commission new equipment at customers’ sites - Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance - Perform other technical tasks as assigned - Provide and maintain good customer service to customers **Requirements**: - Nitec/Higher Nitec in Mechatronics/Mechanical...
-
Field Service Technician
1 day ago
Serangoon, Singapore Kabam Robotics Full time**Responsibilities**: - Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot - Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation -...
-
Field Operations Intern
2 weeks ago
Serangoon, Singapore Kabam Robotics Full timeResponsibilities: - Assist in the deployment and setup of robots in field locations. - Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements. - Assist in robot testing, identify...
-
Field Operations Engineer
1 week ago
Serangoon, Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full timeAs a Field Operations Engineer specializing in Submarine Cable Landing Stations, you will be a pivotal member of our team, responsible for ensuring the seamless operation and maintenance of our critical submarine cable infrastructure. This hands-on role involves applying your expertise in SDH, DWDM, and Ethernet technologies to manage daily operations,...
-
Field Service Technician
1 week ago
Serangoon, Singapore RN CARE PTE. LTD. Full timeResponsibilities In charge of supporting the clients by providing training, installation, setup, and upgrades of electronics devices Responsible in responding to on-site technical support requests when client raise a request. In charge of making scheduled visits to troubleshoot and resolve devices issues. Requirements Min Nitec in Engineering and relevant...
-
Service Engineering Executive
1 week ago
Serangoon, Singapore BYD (SINGAPORE) PTE. LTD. Full timeJob Responsibilities: 1. Standards Development & Governance: Develop, document, and maintain comprehensive global standards, SOPs, and service level agreements for all aftersales distributors and dealers. Lead the annual store assessment and grading program to measure compliance and performance. Conduct regular audits and checks to ensure adherence to...
-
Service Engineer
2 hours ago
Serangoon, Singapore FUJIFILM HEALTHCARE ASIA PACIFIC PTE. LTD. Full timeJob Description Provide technical, including after sales support to customers including commissioning, installing, and testing of medical equipment (typical but not limited to magnetic resonance, endoscopy, mammograms, digital radiography, computer radiography) including: Identifying and correcting more complex problems associated with start-up Researching,...
-
Service Engineer
2 hours ago
Serangoon, Singapore FUJIFILM HEALTHCARE ASIA PACIFIC PTE. Ltd Full timeDescription Job Description Provide technical, including after sales support to customers including commissioning, installing, and testing of medical equipment (typical but not limited to magnetic resonance, endoscopy, mammograms, digital radiography, computer radiography) including:Identifying and correcting more complex problems associated with...