Lead, Tech Pm

**About Northern Trust**:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

This role will be based in Singapore supporting the APAC region and will be reporting into Director, Infrastructure Information Services.

**Duties**:

- Oversees the consulting, acquisition, implementation, and support of PC, LAN/WAN network management, multi-data centers networking, firewall, IPS, VPN, VOIP, video and voice technologies operating systems, database systems, storage systems, VM, personal computer and data security technology.
- Managing the Singapore data centers including remote server room operations in the Asia locations.
- Provides the design, development, and implementation of information security policies, procedures, and guidelines and facilitates the communication of bank security policies.
- Manages programs to support risk management and compliance objectives
- May coordinate the activities of the section with other sections. May be involved in review of other specialists.
- Contribute to regional and global objectives in areas such as resiliency studies and design guidelines. Acts as a technical resource; trains junior staff; assists staff with resolution of complex issues and exceptions.
- Coordinates projects, including determining resources, recommending strategies, developing implementation plans, and preparing status reports.
- Monitors progress of systems projects, providing technical guidance and assistance. Keeps partner area updated on project status.
- Interfaces with partners in various business areas to determine their needs for information services products and services and to develop solutions to obstacles presented.
- Works with internal partners on BC/DR documentation
- Reviews and monitors IT procedures, practices and other activities (eg Audit) to ensure compliance with applicable policies and regulatory requirements.
- Update appropriate procedurals changes and maintain good documentation.
- Prepare and presents regular status reports for management such as measurement matrix reporting, process improvement results, capex and opex budget reporting etc.
- Additional assignments as and when assigned by Manager.
- Work hours Mon-Fri (onsite) and expects to work off hour including weekend for project implementation or migration.
- Require off hour standby support

**Knowledge/Skills**:

- Knowledge of networks, database or operating systems, PC, LAN/WAN, wireless, firewall, Silver Peaks, IPS, VPN, VOIP, video and voice technologies, VM, database, storage devices, and information security technology.
- Understanding of the different DC capacity management tools.
- Understanding of IT systems, data center layouts, cabling systems, and IT device lifecycle
- A good team player who can develop and maintain good relationship with colleagues, professionals and clients.
- Negotiation skills are needed to review vendor contracts.
- Strong Analytical skills and attention to detail
- Preferably able to read and write Mandarin

**Experience and Qualifications**:

- 10-15 years technical experience in including LAN/WAN, Wireless network management, multi-data centers networking, firewall, IPS, VPN, VOIP, video and voice technologies operating systems, VM, database systems, storage systems, personal computer and data security technology.
- Good experience in Infrastructure services management, preferably within mission critical environments

Experience with private and public cloud, outsourcing experience, data centers, servers, end-user computing
- A bachelor's degree or its equivalent and preferably with MCSA, MCSE, CCNA certifications

**Working with Us**:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

**Reasonable accommodation**

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.