Senior Executive, Operations and Technical Support

3 days ago

Singapore ST LUKE'S ELDERCARE LTD. Full time

We are looking for a **Senior Executive, Operations and Technical Support **to join the team.

As a Senior Executive, Operations and Technical Support, in a nursing home, you will play a critical role in ensuring the smooth operations of the facility, providing technical support, and overseeing fire safety and building systems. Your professional certificates in fire safety and building systems from the Building and Construction Authority (BCA) will be essential in carrying out your responsibilities effectively. This role requires a strong blend of operational expertise, technical knowledge, and a commitment to the safety and well-being of residents and staff.

**Responsibilities**:

- Operations Management
- Supervise and manage day-to-day operations of the nursing home, including scheduling, and resource allocation.
- Monitor and ensure compliance with all relevant healthcare regulations and quality standards.
- Develop and implement operational policies and procedures to enhance efficiency and resident care.
- Collaborate with other departments, such as nursing, administration, and housekeeping, to optimize overall facility operations.
- Technical Support
- Utilize technical expertise to support and troubleshoot equipment and systems within the nursing home, including medical devices and IT infrastructure.
- Provide guidance and training to staff on the proper use and maintenance of technical equipment.
- Collaborate with external service providers and vendors for equipment maintenance, repairs, and upgrades.
- Stay updated on emerging technologies and trends in healthcare equipment and IT systems to ensure the nursing home remains up to date.
- Fire Safety and Building Systems
- Develop, implement, and maintain fire safety protocols and procedures, ensuring compliance with local fire safety regulations.
- Conduct regular fire safety drills and training for staff and residents.
- Oversee the maintenance and functioning of building systems, including HVAC, electrical, and plumbing, to ensure safety and comfort.
- Coordinate with the BCA to ensure the nursing home meets all building systems and safety standards.
- Emergency Response
- Develop and execute emergency response plans for various scenarios, including fire, natural disasters, and medical emergencies.
- Lead emergency response teams during crises and ensure the safety of residents and staff.
- Keep abreast of best practices in emergency management and adapt plans accordingly.
- Documentation and Reporting
- Maintain accurate records of operations, technical support activities, fire safety measures, and building systems maintenance.
- Generate reports and present them to management, highlighting areas for improvement and compliance status.

Job Requirements:

- Bachelor's degree in a related field (e.g., healthcare administration, engineering, or facilities management) is preferred.
- Professional certificates in fire safety and building systems from the Building and Construction Authority (BCA).
- Proven experience in healthcare facility management, operations, and technical support.
- Strong understanding of healthcare regulations, safety standards, and emergency response protocols.
- Excellent leadership and communication skills to work with a diverse team and external stakeholders.
- Proficiency in using relevant software and tools for operations management and technical support.

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